Senior System Engineer

• Nov 2021 - Present

Security Solution Engineer

• Nov 2018 - Nov 2021

Sales Engineer

• Jan 2017 - Nov 2018

Create short and long term strategic life-cycle plans for existing customer base. Develop creative solutions balancing existing and emerging technologies to advance business goals while addressing budgetary and end users needs. Create short and long term strategic life-cycle plans for existing customer base. Develop creative solutions balancing existing and emerging technologies to advance business goals while addressing budgetary and end users needs.

MS Systems Engineer

• Nov 2015 - Jan 2017

1. Handling network and data service requests related to new installations, changes, break/fix and troubleshooting.2. VMWare – practical implementation experience of virtual solutions.3. IT Support - plan and execute changes, installations, and provide support of networked computers and equipment including desktops, laptops, and servers.4. Microsoft (MS) Windows administration duties, including server operating system (OS) installation & upgrades, patch maintenance, file systems maintenance, hardware diagnostics, Windows image development and maintenance.5. Security - support networked desktop security protocols and technologies such as intrusion detection and virus detection software.6. Network Administration - Admin, support and implementation of server hardware and software technologies including: stand alone and virtual servers; RAID; SCSI technologies; Server virtualization; tape backup/disaster recovery systems; external data storage arrays; fault tolerance; networking and communications; and performance optimization; network-level antivirus ;backup library software; intrusion detection technologies, etc.7. Responsible for understanding the relevant aspects of the Quality Management System and Customer Satisfaction Responsibilities relative to this job position. Responsible for performing these responsibilities fully without any exception or deviation.8. Perform other duties as assigned.

Academic Chair School of Information Technology

• Jul 2011 - Jul 2015

Responsibilities include working in conjunction with faculty, Student Success Coordinators (SSC), Center for Teaching and Learning (CTL), Information Technology Department, Graduate Services Department (GSD), Scheduling Coordinator, and other PTI associates to accomplish the following goals: Hire, evaluate, and develop faculty and staff Determine faculty teaching and lab instructor assignments Ensure curriculum quality and consistent delivery Determine, assign, and monitor curriculum revisions/rewrites Determine faculty/staff training needed Resolve any student/parent problems not solved by the SSCs Resolve all technology issues for faculty, staff, and students Coordinate Industry Led Projects with faculty team Assist Graduate Services Department in efforts to prepare and place students Support faculty mentors working through CTL Plan and maintain annual Faculty and Departmental Budgets Participate in planning and running advisory board meetings Determine transfer credits for potential incoming transfer students Maintain an environment conducive to student, faculty, and staff success