Experience

Data Age Business Systems Inc.

• United States
• Software Development
• 1 - 100 Employee

• Senior Technical Support Representative

  • May 2014 - Mar 2016

  Software Support Technician responsible for the solving issues pertaining to the software maintained by DataAge. Responsibilities include typing detailed reports and articles pertaining to the steps and solutions of issues coming across technical calls.



ThreatTrack Security Inc.

• United States
• IT Services and IT Consulting

• Consumer Support Technician(IT)

  • Oct 2013 - May 2014

  Clearwater, Florida • Analyze and Resolve conflicts for consumers • Report and track conflicts customers are having with installation and post-installation problems • Test and fix known and unknown problems related to Vipre. • Research and Document procedures for resolving issues



City of Clearwater

• Government Administration
• 500 - 600 Employee

• Police Aide

  • Mar 2012 - Oct 2013

  • Responsible for providing a safe environment for school crossing areas • Documented incidents and daily reports around these areas for school crossing paths • Responsible for the detailed documentation of incidents at the Downtown Marina for the Clearwater Police Department



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Mar 2010 - Mar 2012

  Provided extraordinary customer service to consumers. Organized and maintained store operations.