Operations Manager

• Dec 2022 - Present

Director Of Food And Beverage

• May 2022 - Aug 2022

Overseeing all Food and Beverage services throughout baseball operations and additional events within the stadium. Overseeing all Food and Beverage services throughout baseball operations and additional events within the stadium.

Store Manager/ Trainer

• Dec 2018 - Mar 2022

Operated a food service and retail operation. Made and served product, took care of clients, worked as a team leader, and established a fast friendly and outgoing atmosphere. Worked on back room office operations including cash management and purchase management as well as payroll management and ordering products for the store. Over seeing 10-15 employees and sales of 4k daily in merchandise alone with a 10-15 percent increase in sales in store acquisition. Operated a food service and retail operation. Made and served product, took care of clients, worked as a team leader, and established a fast friendly and outgoing atmosphere. Worked on back room office operations including cash management and purchase management as well as payroll management and ordering products for the store. Over seeing 10-15 employees and sales of 4k daily in merchandise alone with a 10-15 percent increase in sales in store acquisition.

General Manager

• Aug 2017 - Dec 2018

Operating a fast food pizza shop and running the day to day operations in and out of the store. Worked under pressure with a high volume sale store and took care of any manager duties needed to operate the store. Worked with up to 20-25 employees at a time and shared duties with team members and drivers to accomplish goals through the day. Met goals of 85% or better on time delivery rate, 3 min load times for product in bake process, as well as 0.6 percent of sale food cost to benefit from as bonus.

Customer Service Team Lead

• Apr 2017 - Aug 2017

Team leader in a general store and pharmacy environment. I was in charge of taking care of the customers on both sides of the store and working with my immediate managers on both sides to accomplish goals on sales side as well as drive customer service metrics to company set goals. Team leader in a general store and pharmacy environment. I was in charge of taking care of the customers on both sides of the store and working with my immediate managers on both sides to accomplish goals on sales side as well as drive customer service metrics to company set goals.

Assistant General Manager

• Dec 2013 - Apr 2017

Under the general manager observance I assisted in needed duties inside the fast food pizza operation in day to day as well as balancing drawers, scheduling, inventory, training, prep work, and any needed cleaning or work done to set store up for success. Under the general manager observance I assisted in needed duties inside the fast food pizza operation in day to day as well as balancing drawers, scheduling, inventory, training, prep work, and any needed cleaning or work done to set store up for success.

Store Team Lead

• Jun 2013 - Dec 2013

Helped with setting store sections to schematic and making decisions to increase sales on certain product and obtaining any needed promotional material needed to uplift the store. Helped with setting store sections to schematic and making decisions to increase sales on certain product and obtaining any needed promotional material needed to uplift the store.