Experience

Yaliam Press Limited

• Nigeria
• Printing Services
• 1 - 100 Employee

• Information Technology Officer

  • Mar 2022 - Present

   Used diagnostic tools to identify hardware failures and replace nonfunctional components.  Tracked departmental expenditures, project schedules and team performance and progress.  Resolved workflow issues to optimize team productivity and improve delivery times.  CCTV installation  Built IT infrastructure to support key business strategies and evolving processes.  Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.  Aligned IT solutions and deliverables with company strategic vision.  Polled department heads to assess current and projected IT needs.  Guided testing process and validation for major software releases.  Performed installation, maintenance and repair for complex internal computer hardware and various software applications.  Performed troubleshooting to correct computer hardware and software malfunctions. Show less



SILVERBIRD COMMUNICATIONS LIMITED

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• IT Technician

  • Sep 2021 - Feb 2022

   Assessed customer's needs and coordinated with support groups to service customer.  Explained technical information in clear terms to non-technical individuals to promote better understanding.  Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.  Linked computers to network and peripheral equipment.  Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.  Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.  Used diagnostic tools to identify hardware failures and replace nonfunctional components.  Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.  Set up and maintained user accounts and client access.  Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.  Recommended new and replacement hardware and software purchases.  Recovered critical information from data backups to restore functionality.  Served as backup for staff members, responding to system failure and maintenance emergencies. Show less



Trefoil Networks Limited

• Nigeria
• Telecommunications
• 1 - 100 Employee

• Broadcast Engineer

  • Apr 2018 - Sep 2021

   Kept signal strong, clear, and reliable with continuous monitoring andoptimization of broadcast equipment. Completed emergency fixes as stopgap until maintenance teams couldconduct advanced repairs. Worked with sound engineers to strengthen audio and video quality duringbroadcasts. Selected sources from which programming would be received or throughwhich programming would be transmitted. Evaluated program schedules and prepared programs to assesstransmission readiness and identify any signal issues. Researched and evaluated new broadcast technologies to utilize latesttechnologies. Installed and configured broadcast software to optimize performance. Troubleshot issues with broadcast systems to resolve problems quickly tominimize downtime. Coordinated with engineers and producers to ensure effective operation ofbroadcast systems. Worked flexible hours across night, weekend and holiday shifts. Acted as a team leader in group projects, delegating tasks and providingfeedback. Volunteered at local community organizations, providing assistance withday-to-day operations Show less

• Technical Support Trainee

  • Jul 2017 - Apr 2018

   Customer service Line 1 technical support Bid submission Ticketing