Charles DeBrum
Sr. Software Quality Engineer at BroadcastPix- Claim this Profile
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Topline Score
Bio
Bob Poucel
Chuck has exhibited outstanding product knowledge for our software/hardware product line for years. He has displayed skill in setting up test programs enabling product deficiencies to be detected and corrected well before product shipment. As a Technical Support Manager I know first hand the positive impact he has had on our customer base by identifying potential bugs prior to shipment which allows our customers to work with a more mature product. By going the extra mile Chuck shares his knowledge in many ways including direct interaction with customers using an online forum tool that he created, mini training sessions with the support reps and electronic postings to internal and external customers. I consider him an outstanding asset to the company and our customers.
Robert Haigh
Chuck has an enviable depth of knowledge in computers, systems and troubleshooting issues. He approaches his projects with a methodical and analytical drive. Chuck always seemed to have the answer when other departments came up short in a troubleshooting issue. Given the opportunity I would welcome a chance to work wth Chuck again.
Bob Poucel
Chuck has exhibited outstanding product knowledge for our software/hardware product line for years. He has displayed skill in setting up test programs enabling product deficiencies to be detected and corrected well before product shipment. As a Technical Support Manager I know first hand the positive impact he has had on our customer base by identifying potential bugs prior to shipment which allows our customers to work with a more mature product. By going the extra mile Chuck shares his knowledge in many ways including direct interaction with customers using an online forum tool that he created, mini training sessions with the support reps and electronic postings to internal and external customers. I consider him an outstanding asset to the company and our customers.
Robert Haigh
Chuck has an enviable depth of knowledge in computers, systems and troubleshooting issues. He approaches his projects with a methodical and analytical drive. Chuck always seemed to have the answer when other departments came up short in a troubleshooting issue. Given the opportunity I would welcome a chance to work wth Chuck again.
Bob Poucel
Chuck has exhibited outstanding product knowledge for our software/hardware product line for years. He has displayed skill in setting up test programs enabling product deficiencies to be detected and corrected well before product shipment. As a Technical Support Manager I know first hand the positive impact he has had on our customer base by identifying potential bugs prior to shipment which allows our customers to work with a more mature product. By going the extra mile Chuck shares his knowledge in many ways including direct interaction with customers using an online forum tool that he created, mini training sessions with the support reps and electronic postings to internal and external customers. I consider him an outstanding asset to the company and our customers.
Robert Haigh
Chuck has an enviable depth of knowledge in computers, systems and troubleshooting issues. He approaches his projects with a methodical and analytical drive. Chuck always seemed to have the answer when other departments came up short in a troubleshooting issue. Given the opportunity I would welcome a chance to work wth Chuck again.
Bob Poucel
Chuck has exhibited outstanding product knowledge for our software/hardware product line for years. He has displayed skill in setting up test programs enabling product deficiencies to be detected and corrected well before product shipment. As a Technical Support Manager I know first hand the positive impact he has had on our customer base by identifying potential bugs prior to shipment which allows our customers to work with a more mature product. By going the extra mile Chuck shares his knowledge in many ways including direct interaction with customers using an online forum tool that he created, mini training sessions with the support reps and electronic postings to internal and external customers. I consider him an outstanding asset to the company and our customers.
Robert Haigh
Chuck has an enviable depth of knowledge in computers, systems and troubleshooting issues. He approaches his projects with a methodical and analytical drive. Chuck always seemed to have the answer when other departments came up short in a troubleshooting issue. Given the opportunity I would welcome a chance to work wth Chuck again.
Experience
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Broadcast Pix
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United States
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Software Development
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1 - 100 Employee
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Sr. Software Quality Engineer
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Dec 2007 - Present
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Avid
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United States
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Software Development
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700 & Above Employee
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Hardware Quality Engineer
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1995 - 2007
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Software Quality Engineer
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1999 - 1999
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Education
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ATI
AS, Computer Science -
Boston Univeristy
Certificate, Web Design