Experience

Barbican Insurance Group

• Insurance
• 1 - 100 Employee

• Claims Operations Analyst

  • Nov 2018 - Present



Travelers

• United States
• Insurance
• 700 & Above Employee

• Associate Claims Operations Professional

  • Jan 2016 - Dec 2018

  Assisting the Claims function by providing a high level of clerical and administrative support. Ensuring that all operational administration activities are delivered in a manner consistent with business unit internal and external services standards and best practice. • Claim registration • Invoice processing/Bill payments • Authorising payments • Bordereaux templating • MOJ portals • SME for property claims • CounselLink Administrator Assisting the Claims function by providing a high level of clerical and administrative support. Ensuring that all operational administration activities are delivered in a manner consistent with business unit internal and external services standards and best practice. • Claim registration • Invoice processing/Bill payments • Authorising payments • Bordereaux templating • MOJ portals • SME for property claims • CounselLink Administrator



AXA

• France
• Insurance
• 700 & Above Employee

• Claims Handler

  • Dec 2013 - Dec 2015

  Assessing claims in a proactive manner and providing technical advice claims in accordance with the applicable policy terms of each contract. • Handling claims from inception to conclusion within the allotted time frame. • Liaising with a network of referrers and ensure their queries are dealt with accordingly. • Liaising with third party insurance companies, solicitors and travel agents to bring the claims to a conclusion. • Follow company procedures and to be fully compliant with the FCA at all times. • Abide by the DPA at all times. • Establish and authorise reserve amounts within authority levels • Set up and authorise expense payments and claim settlements Show less