Experience

Freshtix

• United States
• Events Services
• 1 - 100 Employee

• Customer Experience Specialist

  • Feb 2020 - Present

  - Assist customers with customer service and box office ticketing over phone, email, and live chat- Process ticket orders using box office ticketing software such as Paciolan, Back Office, and our in house ticketing website, Freshtix- Provide on site event box office, ticket scanning, and order support

• Customer Experience Representative

  • Dec 2018 - Jan 2020



Zero Mile

• Entertainment
• 1 - 100 Employee

• Guest Services

  • Aug 2021 - Present

  - Guest services and security for Zero Mile owned venue Terminal West - Guest services and security for Zero Mile owned venue Terminal West



Magnolia Miracle

• United States
• Music

• Social Media Admin

  • Jan 2018 - Present

  - Assist with the moderation of an anti-scalping ticketing resale group with over 30,000 members on social media - Boost social media outreach through contests and giveaways for sponsored events - Aid in the organization of benefit events and concerts hosted by Magnolia Miracle - Assist with the moderation of an anti-scalping ticketing resale group with over 30,000 members on social media - Boost social media outreach through contests and giveaways for sponsored events - Aid in the organization of benefit events and concerts hosted by Magnolia Miracle



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Jul 2017 - Dec 2018



Winter Park Resort

• United States
• Travel Arrangements
• 200 - 300 Employee

• Front Desk Agent

  • Dec 2017 - Mar 2018



WonderRoot

• Atlanta, Georgia

• Front Desk Volunteer

  • May 2014 - Feb 2016



Mori Luggage & Gifts

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Nov 2011 - Nov 2012



AmeriCorps NCCC

• United States
• Government Administration
• 700 & Above Employee

• Corps Member

  • Oct 2010 - Jul 2011