Experience

Raintree Children & Family Services

• Non-profit Organization Management
• 1 - 100 Employee

• HR Generalist

  • Apr 2013 - Present

  •Performs record keeping and administrative support duties. •Recruits, screens, and interviews employment candidates before making recommendation to hire. •Conducts general orientation training and onboarding for newly hired staff. •Coordinates professional development and essential training for staff, vendors, and volunteers. •Maintains personnel files along with medical, group benefits, and training records. •Manages retirement plans, group insurance, required licenses, and certifications. •Promotes employee engagement, recognition, and team building. •Coordinates, plans, and hosts staff retreats, conducts employee satisfaction, skip-level, and climate surveys. •Assists leadership team with preparing and administering evaluations, recognizing performance opportunities, improving coaching techniques and documentation guidelines when administering corrective feedback. •Maintains and manages personnel handbook, collaborates in creating policies, and provides policy updates when needed. •Conducts quality improvement assessments on policies and procedures. •Tracks employee leaves, timesheets, then generates and distributes reports providing details to staff and management. •Investigates and documents incidents and allegations in the workplace before taking the appropriate response. •Initiates employment separations, off-boarding, exit interviews, and processes unemployment claims. •Ensures that company is compliant with all applicable laws.



Harrah's New Orleans

• United States
• Entertainment Providers
• 200 - 300 Employee

• HR- Employee Relations Specialist

  • Jun 2006 - Nov 2011

  o Served as an employee advocate to company personnel and business partner to varying management levels within the company while establishing meaningful relationships with members of the leadership team. o Gained operational knowledge and understanding of roles and responsibilities of staff in assigned departments (which includes: HR, hotel operations, gaming, security, transportation, risk management, IT, A/V, customer service, finance, warehouse, and facilities) to function more effectively. o Partnered with operators on policies, procedures, and strategies to reach and exceed company goals. o Administered and processed leave of absences, separations, investigations. o Conducted board of review/appeals hearings, which resulted in reducing significant labor shortages and providing the company with substantial savings by deterring litigation. o Reviewed all separations before processing and represented the company in unemployment hearings. o Screened applicants, interviewed candidates, and assisted in the on-boarding process. o Routinely diffused tense and volatile situations preventing these incidents from escalating. o Assisted with planning, organization, and execution of several job fairs that resulted in over hundreds of new hires during periods of staff shortages. o Improved out-processing procedures, resulting in substantial cost savings. o Developed a comprehensive leave and attendance-tracking database to improve departmental staffing needs. o Assisted with planning and execution of employee engagement activities. o Responded to EEOC complaints, prepared litigation files, and worked with risk adjusters and legal counsel as needed.