Experience

Fixtel

• Australia
• Telecommunications
• 1 - 100 Employee

• Communications Designer

  • Jul 2016 - Present

  Tailoring 'whole of business' communications solutions in accordance to business and commercial project objectives. Designing and building integrated office networks, Cloud products, IP Voice, Broadband, Security (CCTV), Fibre and Ethernet while also providing Telco carriage. Looking after office relocation, adds, repairs, maintenance. Tailoring 'whole of business' communications solutions in accordance to business and commercial project objectives. Designing and building integrated office networks, Cloud products, IP Voice, Broadband, Security (CCTV), Fibre and Ethernet while also providing Telco carriage. Looking after office relocation, adds, repairs, maintenance.



Telstra Business Centre

• TBS Product Specialist

  • Apr 2015 - Nov 2015

  Solution qualification and design for all TBS phone systems and unified data solutions. Designing and scoping all TBS projects for Telstra business centre. Actively building and maintaining client and stakeholder relationships through business development managers, vendors and TBC partners. Solution qualification and design for all TBS phone systems and unified data solutions. Designing and scoping all TBS projects for Telstra business centre. Actively building and maintaining client and stakeholder relationships through business development managers, vendors and TBC partners.



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Project Coordinator - NBN & 4G Networks

  • Jan 2013 - Nov 2014

  This position was responsible for developing highly effective sales strategies for sales teams to actively sell NBN and 4G solutions to Small to Medium Enterprises (SME). I also took responsibility to sell to customers with complex situations. These sales projects aimed to secure new customer acquisition and existing customer retention who are currently on the original copper network in fibre and fixed wireless ready areas. Additional case management and servicing for each new customer connection or existing customer transition was also coordinated to ensure reliability and transparency.

• CRM Analyst - Customer Migration Project

  • Aug 2009 - Jan 2013

  My role was to migrate large volumes of customers from Siebel to Legacy CRM's (Customer Relationship Management) databases to differentiate Business segmented accounts from Consumer segmented accounts at Telstra. It was a major, nationwide project that consisted of customer interaction and service to encourage the smooth migration of Telstra customer's products.



Formula 1® Australian Grand Prix

• Australia
• Events Services
• 1 - 100 Employee

• Corporate Sales Officer

  • Jan 2006 - Mar 2008

  My role was responsible for Corporate Sales of packages at the GP. It consisted of the sales and distribution of packages to our corporate clients (in some cases overseas). It also included discussion and negotiation of creative ideas to maximise branding and a great experience in the corporate suite in accordance to floor plan arrangements with a representative or host of each client. My role was responsible for Corporate Sales of packages at the GP. It consisted of the sales and distribution of packages to our corporate clients (in some cases overseas). It also included discussion and negotiation of creative ideas to maximise branding and a great experience in the corporate suite in accordance to floor plan arrangements with a representative or host of each client.



AFL Hall Of Fame

• Operations Administrative Assistant

  • Dec 2005 - Sep 2007

  As a "Midfielder" my duties were to introduce clients (often corporate and sponsors) into an interactive world of Australian rules football. This also included exposing the interactive AFL experience via promotional activity. There were various tasks (hence "midfielder") that were covered such as official retail merchandising, admission ticketing to coordinating large group visits (i.e. school excursions, school holiday programs, special disability groups and corporate visits) and sales & marketing strategy and development.