Charles Bock
Field Consultant at Wolf Consulting Inc- Claim this Profile
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Bio
Richard Williams
Chuck is a real up and comer. he possesses the rare combination of strong and growing technical ability along with the gift of working with non-IT people. He was(is) instrumental in mending, reinforcing and maintaining key client relationships while providing technical expertise. He's there when the chips are down. He demonstrates all the fine attributes of a good man.
Richard Williams
Chuck is a real up and comer. he possesses the rare combination of strong and growing technical ability along with the gift of working with non-IT people. He was(is) instrumental in mending, reinforcing and maintaining key client relationships while providing technical expertise. He's there when the chips are down. He demonstrates all the fine attributes of a good man.
Richard Williams
Chuck is a real up and comer. he possesses the rare combination of strong and growing technical ability along with the gift of working with non-IT people. He was(is) instrumental in mending, reinforcing and maintaining key client relationships while providing technical expertise. He's there when the chips are down. He demonstrates all the fine attributes of a good man.
Richard Williams
Chuck is a real up and comer. he possesses the rare combination of strong and growing technical ability along with the gift of working with non-IT people. He was(is) instrumental in mending, reinforcing and maintaining key client relationships while providing technical expertise. He's there when the chips are down. He demonstrates all the fine attributes of a good man.
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Credentials
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Microsoft Certified Professional
MicrosoftOct, 2018- Sep, 2024 -
CompTIA A+ ce
CompTIAOct, 2016- Sep, 2024
Experience
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Wolf Consulting Inc
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Environmental Services
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1 - 100 Employee
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Field Consultant
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Oct 2017 - Present
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Midnight Blue Technology Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT Specialist
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Apr 2014 - Sep 2017
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Pomeroy
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Help Desk Specialist
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Dec 2012 - Apr 2014
Worked as Internal NA Helpdesk Support at Bayer. Servicing over 30,000 employees in Bayer North America. Worked as Internal NA Helpdesk Support at Bayer. Servicing over 30,000 employees in Bayer North America.
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Vocollect
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Warehousing
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1 - 100 Employee
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IST Intern
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Oct 2012 - Dec 2012
Identify and resolve customer issues with Widows 7 and Windows XP Respond to tickets and provide polite and informative internal customer support. Install, configure, navigate, and troubleshoot Windows OS and repair and install PC hardware. Document and resolve customer concerns using Footprints while interacting with customers. Identify and resolve customer issues with Widows 7 and Windows XP Respond to tickets and provide polite and informative internal customer support. Install, configure, navigate, and troubleshoot Windows OS and repair and install PC hardware. Document and resolve customer concerns using Footprints while interacting with customers.
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Pamelas P&G Diner
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United States
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Restaurants
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1 - 100 Employee
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Line Cook
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Sep 2009 - Oct 2012
Maintained compliance with health codes and conduct. Counted register and prepared deposits at end of day. Trained new employees for multiple positions. Took the role of kitchen manager when an actual manager was unavailable. Ability to adapt to rapid fast paced situations. Maintained compliance with health codes and conduct. Counted register and prepared deposits at end of day. Trained new employees for multiple positions. Took the role of kitchen manager when an actual manager was unavailable. Ability to adapt to rapid fast paced situations.
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Teleperformance USA
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Technical Support
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Jan 2006 - Aug 2006
Apple iPod, Mac OSX Identify and resolve customer issues with iPods and Mac OSX. Take phone calls and provide polite and informative customer support. Install, configure, navigate, and troubleshoot Mac OSX as well as iPod software. Document and resolve customer concerns while using Peoplesoft while interacting with customers. Apple iPod, Mac OSX Identify and resolve customer issues with iPods and Mac OSX. Take phone calls and provide polite and informative customer support. Install, configure, navigate, and troubleshoot Mac OSX as well as iPod software. Document and resolve customer concerns while using Peoplesoft while interacting with customers.
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Hollywood Video
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Retail
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100 - 200 Employee
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Guest Service Representative
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Jan 2001 - Jan 2004
Customer Support Customer Support
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Education
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ITT Technical Institute
Associate Degree, Specialized Technology - Computer Network Systems -
Monessen High School
High School Diploma, Computer Science