Charles Batey
Legal Administrative Specialist at U.S. Department of Veterans Affairs- Claim this Profile
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Bio
Experience
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U.S. Department of Veterans Affairs
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United States
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Government Administration
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700 & Above Employee
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Legal Administrative Specialist
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Sep 2019 - Present
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Program Support Assistant Supervisor
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Aug 2019 - Sep 2019
Directly responsible for supervising a team of Program Support Assistants who verify income data with the Internal Revenue Service (IRS) and the Social Security Administration (SSA) for veterans whose eligibility for medical care is based on their income. Responsible for implementing and operating national programs relating to financial assessments, income verification of Federal Tax Information, eligibility and enrollment, and revenue enhancement activities for health care benefits. Provide… Show more Directly responsible for supervising a team of Program Support Assistants who verify income data with the Internal Revenue Service (IRS) and the Social Security Administration (SSA) for veterans whose eligibility for medical care is based on their income. Responsible for implementing and operating national programs relating to financial assessments, income verification of Federal Tax Information, eligibility and enrollment, and revenue enhancement activities for health care benefits. Provide technical and administrative direction to subordinates. Utilize quantitative and qualitative analytical techniques for work measurement; task analysis and job structuring; productivity charting; determining staff to workload ratios (e.g., span of control); organization design; space planning; flow charting of work processes; graphing; and, calculation of means, modes, standard deviations, or similar statistical measures. Responsible for preparing management reports and utilize an electronic database to document review results, data collection and reporting
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Program Support Assistant
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Jan 2017 - Jul 2019
Work daily with Veterans and Dependents to solicit information to accounts. Support contact representatives by assigning and delivering case files and mail. Complete calls involving broad range of topics and included knowledge of income calculation, completion of financial assessments, first party billing, waivers of debt, Veteran’s benefits, eligibility requirements and other sources of information and related topics. Serve as a casework distributor by reviewing and determining the… Show more Work daily with Veterans and Dependents to solicit information to accounts. Support contact representatives by assigning and delivering case files and mail. Complete calls involving broad range of topics and included knowledge of income calculation, completion of financial assessments, first party billing, waivers of debt, Veteran’s benefits, eligibility requirements and other sources of information and related topics. Serve as a casework distributor by reviewing and determining the complexity level of correspondence and distribute to the appropriate staff. Provide clerical and administrative support as assigned to units of IVD or HEC. Receive income verification inquires from veterans and provide responds to patients, as well as their family members, and/or legal representatives concerning Income Verification case inquiries. Respond to inquiries based on knowledge base scripts and related subject matter expertise.
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The Weather Channel
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United States
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Media and Telecommunications
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400 - 500 Employee
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Production Assistant/ Stage Manager (Contractor)
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Jan 2014 - Aug 2018
Facilitate between various elements involved in production on set while performing all tasks, on and off set, as required by talent/director/producer to complete satisfaction. Ensured all lights are on and operating correctly. Assist lighting director with staging and lighting maintenance for all studios. Directly responsible for cable management of cameras during shows and moving of set pieces and stage items for production needs. Give time cues to anchors as well as ensure anchors are… Show more Facilitate between various elements involved in production on set while performing all tasks, on and off set, as required by talent/director/producer to complete satisfaction. Ensured all lights are on and operating correctly. Assist lighting director with staging and lighting maintenance for all studios. Directly responsible for cable management of cameras during shows and moving of set pieces and stage items for production needs. Give time cues to anchors as well as ensure anchors are in correct positions during show. Ensured producers have necessary materials prior to editing/audio sessions or shoots. Responsible for distribution of paper documents, scripts and communication-systems through set during taping process. Prevented any unauthorized elements on set, or any interference with shooting process. Show less Facilitate between various elements involved in production on set while performing all tasks, on and off set, as required by talent/director/producer to complete satisfaction. Ensured all lights are on and operating correctly. Assist lighting director with staging and lighting maintenance for all studios. Directly responsible for cable management of cameras during shows and moving of set pieces and stage items for production needs. Give time cues to anchors as well as ensure anchors are… Show more Facilitate between various elements involved in production on set while performing all tasks, on and off set, as required by talent/director/producer to complete satisfaction. Ensured all lights are on and operating correctly. Assist lighting director with staging and lighting maintenance for all studios. Directly responsible for cable management of cameras during shows and moving of set pieces and stage items for production needs. Give time cues to anchors as well as ensure anchors are in correct positions during show. Ensured producers have necessary materials prior to editing/audio sessions or shoots. Responsible for distribution of paper documents, scripts and communication-systems through set during taping process. Prevented any unauthorized elements on set, or any interference with shooting process. Show less
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Technical Resource Group
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Information Technology & Services
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1 - 100 Employee
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IT Recruiter
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Jan 2012 - Nov 2012
Technical Recruiter responsible for full cycle recruiting of Sr. System engineers Engineers, Network Wngineers/Administratiors, Software Developers, Testers, Project Managers, Business Analysts and Help desk Professionals to name a few. Technical Recruiter responsible for full cycle recruiting of Sr. System engineers Engineers, Network Wngineers/Administratiors, Software Developers, Testers, Project Managers, Business Analysts and Help desk Professionals to name a few.
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Education
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Saint Leo University
Bacholers, Human Resource Management -
Career Force Recruiting Academy
Career Recruitng Certification, Career Force Recruiting