Experience

• 

  Helmerich & Payne

  • 1437 S Boulder Ave Tulsa, OK 74119 United States

  • Senior Service Desk Engineer

    • Sep 2023 - Present
    • 1437 S Boulder Ave Tulsa, OK 74119 United States

• 

  Hummingbird.Tech

  • Tulsa, Oklahoma, United States

  • Service Desk Engineer

    • Jul 2022 - Sep 2023
    • Tulsa, Oklahoma, United States

• 

  Washington Child Care

  • Barltesville, Oklahoma

  • IT Coordinator

    • Aug 2012 - Sep 2023
    • Barltesville, Oklahoma

    Manage the day to day operation of the IT Department in alignment with the goals and objectives of the organization. I assist in the planning, coordination, and design of IT-related activities, as well as provide administrative direction and support for daily operational activities. Work with other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

• 

  Osage County Sheriff's Office

  • Pawhuska, Oklahoma

  • Administrator

    • May 1998 - Dec 2017
    • Pawhuska, Oklahoma

    With a rank of Sergeant I supervised a Communications, IT, and Correctional Officer staff of 20 directly and approximately 50 on an on-call basis. Managed employee time and scheduling, new hire referral and orientation, as well as training and performance updates. Oversaw all aspects of communications and IT for approximately 150 employees, on and off site. Duties included, referral and implementation of software and equipment, repair and maintenance, training and vendor relationships, inventory and budgeting. Designed and coordinated the opening of an E911 call center to service approximately 50,000 citizens, to include 18 municipalities in an area of 2,350 square miles. Osage Nation Family Violence Council Presenter/InstructorPresented/Instructed policy and procedure involving family and domestic violence as it pertained to emergency services communications.C.L.E.E.T. Reserve Officer InstructorInstructed Reserve Officer Candidates in the use of communications equipment, software, and procedures.O.S.B.I. Uniform Crime Report LiaisonCompiled monthly crime statics reports to the Oklahoma Bureau of Investigation for the Federal Bureau of Investigation's Crime Index.

• 

  Ryder System, Inc.

  • Dallas, Texas

  • Licensing Administrator

    • Jul 2007 - May 2012
    • Dallas, Texas

    Administered licensing and permitting for approximately 4500 vehicles allowing them to operate within the State of Texas, the contiguous United States, and Canada. This includes the in-service of new units and those transferred in from other states. Provide customer service support for 24 shop locations, three vehicles sales outlets, and around 1000 external customers. Perform monthly account reconciliation and billing as well as issuance of drafts and payments for taxes, vehicle sales, supplies, citations, and toll violations. Carry out daily office administration, data entry, file/form creation and maintenance, and new employee training.

• 

  Mariah Exploration, LLC

  • Pawhuksa, Oklahoma

  • Office Manager, IT Administrator

    • Jan 2005 - Jun 2007
    • Pawhuksa, Oklahoma

    Oversaw vehicle maintenance and repair for approximately 25 vehicles, to include proper licensing and permitting as pertaining to oil and gas field production in the States of Oklahoma, Kansas, and Texas. Performed daily creation and maintenance of production/loss statements, permit applications and supply orders as well as worked closely with management, owners, and leaseholders regarding budget creation and maintenance. Setup and management of all IT aspects to include, networking, repair, training, web page creation and maintenance, database administration, and software implementation.