Charles Nguyen
IT Support Technician at Temple University College of Public Health- Claim this Profile
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Bio
Experience
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Temple University College of Public Health
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United States
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Higher Education
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100 - 200 Employee
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IT Support Technician
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Jan 2018 - Present
• Developed Google Apps Script application to recognize contents of scanned receipts and import data into Google Sheets • Trained new student workers on troubleshooting various problems • Gathered telecom information from faculty computers to move them to HIPAA compliant servers • Troubleshoot faculty’s technology-related problems from printers and Xerox to computers and shared network drives • Developed Google Apps Script application to recognize contents of scanned receipts and import data into Google Sheets • Trained new student workers on troubleshooting various problems • Gathered telecom information from faculty computers to move them to HIPAA compliant servers • Troubleshoot faculty’s technology-related problems from printers and Xerox to computers and shared network drives
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City of Philadelphia
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United States
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Government Administration
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700 & Above Employee
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Project Management Intern
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May 2017 - Aug 2017
• Assembled repeatable processes on VISIO to go on the City’s project schedule • Reviewed Computronix’s Statement of Work and Requirements Traceability Matrix with business requirement meeting notes • Assisted program manager in rebalancing the Milestone Payment Schedule for the $10 million eCLIPSE Project • Consolidated 300 SysAid reports for the Director as an Excel dashboard • Assembled repeatable processes on VISIO to go on the City’s project schedule • Reviewed Computronix’s Statement of Work and Requirements Traceability Matrix with business requirement meeting notes • Assisted program manager in rebalancing the Milestone Payment Schedule for the $10 million eCLIPSE Project • Consolidated 300 SysAid reports for the Director as an Excel dashboard
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Education
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Temple University
Bachelor of Science - BS, Computer Science