Charles Driggs
President at Mindmarker- Claim this Profile
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French (Can get by) -
Topline Score
Bio
Daniel Bartolini
On Working with Charlie Charlie is an amazing collaborator whose expertise and passion for the hospitality and customer service world allows novices to become experts quickly. Each conversation with Charlie includes at least three
Michael Monteiro
I hired Charlie to lead our customer care organization during a tumultuous time. Quickly earning the trust of the entire organization and his peers on the management team, Charlie helped elevate Buildium's customer support experience into a competitive advantage — something Buildium is still known for within the industry today. Being a versatile leader, I later tapped Charlie to lead HR during another transitional period. Again, he quickly earned the trust of the people organization, improved the employee experience, and helped prepare Buildium for its next phase of growth. Charlie was the right leader for Buildium at exactly the right time.
Daniel Bartolini
On Working with Charlie Charlie is an amazing collaborator whose expertise and passion for the hospitality and customer service world allows novices to become experts quickly. Each conversation with Charlie includes at least three
Michael Monteiro
I hired Charlie to lead our customer care organization during a tumultuous time. Quickly earning the trust of the entire organization and his peers on the management team, Charlie helped elevate Buildium's customer support experience into a competitive advantage — something Buildium is still known for within the industry today. Being a versatile leader, I later tapped Charlie to lead HR during another transitional period. Again, he quickly earned the trust of the people organization, improved the employee experience, and helped prepare Buildium for its next phase of growth. Charlie was the right leader for Buildium at exactly the right time.
Daniel Bartolini
On Working with Charlie Charlie is an amazing collaborator whose expertise and passion for the hospitality and customer service world allows novices to become experts quickly. Each conversation with Charlie includes at least three
Michael Monteiro
I hired Charlie to lead our customer care organization during a tumultuous time. Quickly earning the trust of the entire organization and his peers on the management team, Charlie helped elevate Buildium's customer support experience into a competitive advantage — something Buildium is still known for within the industry today. Being a versatile leader, I later tapped Charlie to lead HR during another transitional period. Again, he quickly earned the trust of the people organization, improved the employee experience, and helped prepare Buildium for its next phase of growth. Charlie was the right leader for Buildium at exactly the right time.
Daniel Bartolini
On Working with Charlie Charlie is an amazing collaborator whose expertise and passion for the hospitality and customer service world allows novices to become experts quickly. Each conversation with Charlie includes at least three
Michael Monteiro
I hired Charlie to lead our customer care organization during a tumultuous time. Quickly earning the trust of the entire organization and his peers on the management team, Charlie helped elevate Buildium's customer support experience into a competitive advantage — something Buildium is still known for within the industry today. Being a versatile leader, I later tapped Charlie to lead HR during another transitional period. Again, he quickly earned the trust of the people organization, improved the employee experience, and helped prepare Buildium for its next phase of growth. Charlie was the right leader for Buildium at exactly the right time.
Experience
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Mindmarker
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United States
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Software Development
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1 - 100 Employee
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President
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Aug 2021 - Present
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Head of Customer Success
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Sep 2020 - Sep 2021
Mindmarker helps corporate learning teams deliver training that employees retain and apply in their job. Our technology delivers microlearning messages to learners throughout their learning journey in order to prepare them for training, reinforce knowledge, and measure behavior change. Training programs that use Mindmarker are 4x more likely to change behavior, which is why over 100 of the largest companies in the world depend on Mindmarker for their most critical learning initiatives.
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Toast
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United States
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Software Development
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700 & Above Employee
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Sr. Director of Customer Experience
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Jan 2019 - Apr 2020
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Buildium, A RealPage Company
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United States
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Software Development
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200 - 300 Employee
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VP Customer Care
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Apr 2017 - Sep 2018
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VP of People & Customer Care
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Dec 2015 - Apr 2017
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Director of Services & Customer Care
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Jul 2014 - Dec 2015
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Director of Operations
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Oct 2011 - Jul 2014
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General Manager
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Jan 2007 - Oct 2011
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Education
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2008 - 2009
Northeastern University
Master of Business Administration (MBA) -
1996 - 2000
University of Massachusetts, Amherst
Bachelor of Business Administration (B.B.A.)
Community
