Charles Chou

Account Coordinator at Karat® by Lollicup™
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Contact Information
us****@****om
(386) 825-5501
Location
Diamond Bar, California, United States, US

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Experience

    • United States
    • Food and Beverage Services
    • 100 - 200 Employee
    • Account Coordinator
      • Jul 2022 - Present

    • United States
    • Restaurants
    • Server
      • Sep 2020 - Jul 2022

      Worked in a fast-paced, team-oriented, often hectic restaurant setting that demands optimal efficiency, multitasking skills, and high energy. Learned how to prepare, plate, and serve various food items, as well as alcoholic drinks. Provided excellent service and communication in a restaurant model that necessitates high customer satisfaction. Worked in a fast-paced, team-oriented, often hectic restaurant setting that demands optimal efficiency, multitasking skills, and high energy. Learned how to prepare, plate, and serve various food items, as well as alcoholic drinks. Provided excellent service and communication in a restaurant model that necessitates high customer satisfaction.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Barista / Manager
      • Jun 2019 - Dec 2021

      My first work experience which introduced me to the various aspects of customer service and how to work efficiently. Generally worked solo shifts, learning how to operate the entire front of the store as the sole worker. Memorized and learned how to efficiently make and serve over 100+ drink recipes. Served as a direct assistant and advisor to the store owner, making and implementing various executive decisions such as new sales methods, recipe creation, and arrangements with other businesses… Show more My first work experience which introduced me to the various aspects of customer service and how to work efficiently. Generally worked solo shifts, learning how to operate the entire front of the store as the sole worker. Memorized and learned how to efficiently make and serve over 100+ drink recipes. Served as a direct assistant and advisor to the store owner, making and implementing various executive decisions such as new sales methods, recipe creation, and arrangements with other businesses. Served as the leader and supervisor to the team of employees and new trainees. Carried out an abundance of various managerial tasks such as inventory management, weekly scheduling, interviewing/hiring, employee training, etc. Show less My first work experience which introduced me to the various aspects of customer service and how to work efficiently. Generally worked solo shifts, learning how to operate the entire front of the store as the sole worker. Memorized and learned how to efficiently make and serve over 100+ drink recipes. Served as a direct assistant and advisor to the store owner, making and implementing various executive decisions such as new sales methods, recipe creation, and arrangements with other businesses… Show more My first work experience which introduced me to the various aspects of customer service and how to work efficiently. Generally worked solo shifts, learning how to operate the entire front of the store as the sole worker. Memorized and learned how to efficiently make and serve over 100+ drink recipes. Served as a direct assistant and advisor to the store owner, making and implementing various executive decisions such as new sales methods, recipe creation, and arrangements with other businesses. Served as the leader and supervisor to the team of employees and new trainees. Carried out an abundance of various managerial tasks such as inventory management, weekly scheduling, interviewing/hiring, employee training, etc. Show less

Education

  • California State Polytechnic University-Pomona
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2018 - 2022

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