Charlene Rankin

Administrator at Sandhurst Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Dan Moro, CPHR

It has been my distinct pleasure and privilege to have worked with Charlene at Alliance Pipeline. Diligence, intelligence, and a warm, engaging interpersonal style enabled Charlene to help us realize tremendous success. A part of her professional success is rooted in a consistent and strong attitude toward personal and professional growth. She is a lifelong learner and has done so with tremendous passion and enthusiasm. This learning strength has made her proficient at computer skills with an in-depth knowledge of relevant software for office and learning environments. She brings the background, knowledge and experience necessary for ‘Best in Class’ preparation of meetings, correspondence, communications, presentations and other documents. This personal attitude encourages others around her to do more and to find better solutions to the problems and issues which challenge us today in a ‘do more with less’ work environment. Dan Moro

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Experience

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Administrator
      • Sep 2019 - Present

      Office administrator providing daily support for Emergency Response & Leadership Management team. Roles and responsibilities range across a wide variety of daily administrative support including training events, reporting, LMS management, ERP Program, EM exercises and stakeholder support. Experienced in MS Teams, SharePoint, Word Press, rowAMPS, AER DDS and BCOGC Exercise notifications and Plan submissions. Office administrator providing daily support for Emergency Response & Leadership Management team. Roles and responsibilities range across a wide variety of daily administrative support including training events, reporting, LMS management, ERP Program, EM exercises and stakeholder support. Experienced in MS Teams, SharePoint, Word Press, rowAMPS, AER DDS and BCOGC Exercise notifications and Plan submissions.

    • Canada
    • Oil and Gas
    • 700 & Above Employee
    • Learning Administrator
      • Jul 2016 - Sep 2019

      Contract Provide daily coordination, administrative and logistic support and stakeholder support services for a range of learning activities and events. Training session registration management. Communications (course logistics, pre-work, cancellations etc.). Course logistics including materials, technology and facilities. Develop and maintain data base of training programs, facilities, and facilitators. Track training activities, participation and student records. Vendor management. Manage invoice processing, tracking, expense reporting and chargebacks. Assist with training evaluation to support the execution and measurement of training programs. Build and generate required reports to meet business needs including statistical information for monthly dashboard updates for the Centre. Forecasting and Timetabling for future courses. LMS and Learning System Administration. Review training survey responses. Respond to issues and/or concerns as required. Contribute to the development of training best practices within the Learning@Cenovus Playbook. Liaison with internal partners/stakeholders. Experienced in Open Invoice. Experienced in Maximo. 

    • Canada
    • Oil and Gas
    • 100 - 200 Employee
    • Training Administrator
      • Jan 2014 - Jan 2016

      Coordinate and schedule all aspects of regulated OHS & OSHA training, safety ticket training and operator equipment training for approximately 400 employees in Canada and US offices. Event set up, registration, enrolment, cancellation, reschedule, tracking, course evaluation and student assessment.Liaison to field operation offices and administrators. Vendor management and relationship development including new vendor set up, contract renewals, training coordination, invoice review and processing. Managed and maintained the Learning Management System (LMS), assisted with system troubleshooting. First contact for employee training questions.Managed compliance records for internal and external audits.Managed Operations, HS&E, and Corporate training compliance reporting; accurate and timely. Document Controller for L&D department, managed document flow for Corporate Controlled Documents.Developed Training Administrator Guide and numerous procedure documents.Developed training Quick Guides and Cheat Sheets.Team SharePoint administrator, designed business unit sites, new training pages, lists and libraries. Provide support to L&D team as requested.

    • Executive Assistant to VP, HR & Corporate Services
      • Mar 2013 - Jan 2014

      Provided administrative support to the VP, HR & Corporate Services.Liaison to internal Executive Teams and external Directors.Managed calendar, travel arrangements, conference booking and event facilitation.Provided support to the HS&E Director, H&S Manager, Environment Manager, and business teams. Collect and circulate meeting material, agenda, and documentation.Experienced Minute scribe, and action item management.Supported executive level Committee preparation, presentations, documentation and Minute management.Proficient in BOD meeting preparation within Boardvantage. Experienced document management and Corporate Document Controller.

    • Administrative Assistant, HR & Corporate Services
      • Oct 2012 - Mar 2013

      Provided efficient daily administrative support to HR team.Prepared ppt. presentations and excel spreadsheets as required. Supported Senior Recruitment Advisor with new hire processes and documentation for Canada and US hires. Managed Employee Recognition program.

    • United States
    • Medical Practices
    • Senior Administrator
      • 2005 - 2012

      Organize, coordinate and facilitate the administrative aspects of a fast paced Integrative Medical Clinic providing fee for service, non-insured preventative medical services and AHS services. Provided efficient and friendly services for patients and clients in a professional manner. Provided support to three Family Physicians, RN, Fitness Instructor, Dietician, and Laboratory Technicians. Coordinate corporate executive health assessments and individual patient services. Managed numerous health supplement product lines for patient purchase. Managed health supplement vendors. Managed bio-identical hormonal therapy compound prescription renewals and purchase. Experienced in AHS billing submission & reconciliation, Health Suite, Med Access EMR and all daily transactions on POS terminals.

    • Office Manager
      • Feb 2005 - Nov 2005

      Managed the day to day operations of an Insurance and Investment brokerage office. Supported three owner-partners with administrative support as required. Supported and analyzed office processes and procedures to ensure effective and efficient administrative functions, records management, and client service. Knowledgeable and experienced in administering life insurance, estate planning, investment planning, retirement income planning, group benefits, disability insurance, and critical illness insurance. Administered accurate and timely documentation for securities trading to meet CSA compliance and securities regulations.

    • Executive Administrator
      • 1995 - 2005

      Managed administrative aspects of a small brokerage office with three partners. Provided administrative support to partners. Provided exceptional service to clientele. Established efficient office processes, procedures, and systems. Responsible for client records management. Experienced in the administration of life insurance; whole life, universal life and term insurance, key man insurance, estate planning, disability and critical illness insurance. Experienced in the administration of retirement income products; mutual funds, segregated funds, RRSP's, RSP's and annuities. Completed MFDA administrator compliance training.

Education

  • Southern Alberta Institute of Technology
    Certificate, Applied Management
    1997 - 1998

Community

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