Charlene Wong
Video Creator / Content Creator / Administrative Officer at Westside Hospitality- Claim this Profile
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Bio
Experience
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Westside Hospitality
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Hong Kong
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Food and Beverage Services
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1 - 100 Employee
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Video Creator / Content Creator / Administrative Officer
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Jan 2019 - Present
- Handled both marketing and administration tasks - Produced video contents including script writing, editing and filming - Executed marketing campaigns both online and offline - Managed events included a collaboration with 3 celebrity chefs - Esdras Ochoa, Angel Vázquez and Colibri Jiménez - Developed marketing and branding strategy - Monitored digital performance through Google Analytics and Social Media Insights - Handled both marketing and administration tasks - Produced video contents including script writing, editing and filming - Executed marketing campaigns both online and offline - Managed events included a collaboration with 3 celebrity chefs - Esdras Ochoa, Angel Vázquez and Colibri Jiménez - Developed marketing and branding strategy - Monitored digital performance through Google Analytics and Social Media Insights
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Music Barista
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Music
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Former Co-Founder
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Jan 2019 - Dec 2020
- Developed branding and marketing strategy - Built strong customer relationships and leaded to customer satisfaction - Created numerous music and promotional videos - Managed social media to generate business leads - Monitored Facebook, Instagram and Google Ads - Developed website wireframes and deployed websites - Developed branding and marketing strategy - Built strong customer relationships and leaded to customer satisfaction - Created numerous music and promotional videos - Managed social media to generate business leads - Monitored Facebook, Instagram and Google Ads - Developed website wireframes and deployed websites
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Grand Hyatt Hong Kong
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Hong Kong
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Hospitality
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100 - 200 Employee
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Event Concierge
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Dec 2018 - Dec 2019
- Facilitated communication between hotel and corporate clients - Performed professional customer service to event guests - Handled events related tasks to manage stakeholders’ expectation - Prepared numerous event proposals and contracts - Facilitated communication between hotel and corporate clients - Performed professional customer service to event guests - Handled events related tasks to manage stakeholders’ expectation - Prepared numerous event proposals and contracts
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Education
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The Open University of Hong Kong
Bachelor's degree, Marketing