Charlene Van Heerden

Primary Health Response Coordinator at Brisbane South PHN
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Experience

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Primary Health Response Coordinator
      • May 2021 - Present

    • Area Account Manager
      • Aug 2017 - Present

  • Medical Channel
    • Brisbane, Australia
    • Regional Sales Executive
      • Feb 2017 - Aug 2017

    • Australia
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • QLD Territory Manager
      • Jan 2015 - Dec 2016

      Tonic Health Media is a health media company that produces and distributes evidence based health content to consumers. I developed practice acquisition growth within the Queensland Territory. Develop leads by means of a marketing strategy and partnerships within the General Practice environment. I worked with corporates and Primary Health Networks to identify growth and revenue opportunities. Expanded sales and supplied customer support into other territories around Australia (NT, TAS, WA and SA) - Developed and maintained a successful database of contacts and opportunities. - Successfully signed up agreements at conferences and exhibitions. - Provided assistance to the Customer Service Specialist/s with complaint resolution for practices within each territory. - Oversight and trouble-shooting for implementation of group practice and corporate implementations. - Management of contract renewals for practices. - Attending, organising conferences and meetings to gain more successful leads for selling of TonicTV’s. Show less

    • Primary Health Engagement Officer
      • Sep 2011 - Jan 2015

      We coordinate an extensive primary healthcare program to ensure services and providers are best equipped to respond to evolving primary healthcare needs. I supported the general practice team, allied health professionals and other healthcare providers with best practice programs and resources that are responsive to local needs. Regular practice visits, coordination of education and training, development of information and resources ensure primary healthcare providers are kept informed of the programs and current initiatives. I assisted in helping with: - meeting the needs for GP education and professional development - working together to improve outcomes and reducing red tape - supporting practices to improve processes - building strong relationships and improving access to GP services. My support to primary healthcare providers consist of: - accreditation, immunisation, best practice educational resources and clinical information updates. - MBS interpretation including Chronic Disease Management items, referral pathways and templates for local services and professional development, education and training Show less

    • Executive Assistant
      • Jan 2009 - Sep 2011

      I worked closely with the CEO and the board. Looked after governance, board papers as well as general support for the office, team and stakeholders. I organised the Annual General Meeting for all our members as well as assisting the team in the organisation and booking of General Practice and Health Events. The company amalgamated with another Division of General Practice into a Medicare Local. I worked closely with the CEO and the board. Looked after governance, board papers as well as general support for the office, team and stakeholders. I organised the Annual General Meeting for all our members as well as assisting the team in the organisation and booking of General Practice and Health Events. The company amalgamated with another Division of General Practice into a Medicare Local.

    • Canada
    • Real Estate
    • 700 & Above Employee
    • Secretary
      • Jun 2007 - Dec 2008

      Office management and successfully supporting 5 Associates daily in regards to: - Code Tax invoices for payments - Booking of Travel for Associates - REIQ contracts and PAMD’s - Receipting of monies received and coding of expense claim forms for all associates - Generate Commission invoices - Assist with layout and completion of Marketing submissions and property Information Memorandums - Load property listings on the company database and Real Commercial - Generate of E-mail brochures and mail outs - Basic Admin duties such as photocopying, scanning, faxing, binding, filing, typing etc. - Petty cash Control, maintain stationery and coffee supplies - Control the Property Key register Show less

Education

  • Blue Maple Project Management
    Project Management Training (Basic)
    2013 - 2013
  • Improvement Foundation Australia
    Quality Improvement Skills Program
    2009 - 2009
  • QUDOS
    Internal Auditor Training (Integrated Management Systems)
    2009 - 2009
  • CMB Training
    Key Skills for Effective Secretaries & PA's
    2006 - 2006
  • Intec College
    Certificate of Bookkeeping (Accounting 1 & 2)
    2002 - 2002
  • Alexandra High School, Pietermaritzburg, South Africa
    Year 12 with a Destinction
    1994 - 1998

Community

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