Charlene Tee

Senior System Consultant at Japan Research Institute, Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
SG

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Experience

    • Research Services
    • 1 - 100 Employee
    • Senior System Consultant
      • Aug 2016 - Present

      - Provide consultation to customers on Sumitomo Mitsui Banking Corporation (SMBC) e-Banking Website - Assist customers on Payroll, GIRO, Telegraphic Transfer and Internal Transfer payment interfaces with SMBC e-Banking Website. - Provide consultation to customers on Sumitomo Mitsui Banking Corporation (SMBC) e-Banking Website - Assist customers on Payroll, GIRO, Telegraphic Transfer and Internal Transfer payment interfaces with SMBC e-Banking Website.

    • Financial Services
    • 1 - 100 Employee
    • Senior Application Specialist
      • Feb 2013 - Jul 2016

      - Manage and supervise 2 Junior Application Specialist. - Conduct analysis on current business processes/ user requirements and recommend appropriate solutions to meet user needs - Evaluate potential solutions and make recommendations to resolve business or technical problems - Gather high level and detailed requirement for system development/implementation to new systems, as well as, enhancement to existing system, ensuring timeliness and quality. - Work closely with vendor to manage incidents and change request in timely manner - Plan and coordinate user testing and system/patch implementation - Manage and support Core Banking System - Handle external (technical) requirements from Credit Bureau & OCBC Velocity to ensure smooth business operation (in house system generated business reports must follow external party’s requirements) - Manage, extract and develop in house operational web reports and applications mainly with PHP, SQL(Oracle) or PL/SQL(Oracle). - Perform simple unix command for patch deployment. - Maintain and develop technical documentation and standard operational procedures - Reporting on project progress to IT Head

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant (Contract)
      • Apr 2012 - Aug 2012

      - Manage Transition Phase of Spring Intranet Upgrade (Manage Project Schedules, Testing, Deployment and Monitoring, Managing Incidents) - Manage Project to roll out Spring Incident Systems (Manage Project Schedules, Testing, Deployment and Monitoring, Managing Incidents) - Support User & Manage In House Web Applications (Gather Requirements, Change Request, Testing and Deployment). - Support Spring Website - Reporting on Project Updates to IT Head - Manage Transition Phase of Spring Intranet Upgrade (Manage Project Schedules, Testing, Deployment and Monitoring, Managing Incidents) - Manage Project to roll out Spring Incident Systems (Manage Project Schedules, Testing, Deployment and Monitoring, Managing Incidents) - Support User & Manage In House Web Applications (Gather Requirements, Change Request, Testing and Deployment). - Support Spring Website - Reporting on Project Updates to IT Head

    • Real Estate
    • 1 - 100 Employee
    • Self Employed
      • Nov 2010 - Dec 2011

      Job Scope: - Plan and Develop E-Commerce Website. - Web Maintenance - Web Marketing (Explore in SEO, AdWords, Facebook, Forum, Twitter, Blog, WordPress) - Build Customer Base - Manage Customer Enquiries & Feedbacks (Timely Updates and Follow up with Customer) Job Scope: - Plan and Develop E-Commerce Website. - Web Maintenance - Web Marketing (Explore in SEO, AdWords, Facebook, Forum, Twitter, Blog, WordPress) - Build Customer Base - Manage Customer Enquiries & Feedbacks (Timely Updates and Follow up with Customer)

    • Motor Vehicle Manufacturing
    • 300 - 400 Employee
    • Executive Officer
      • Jun 2008 - Oct 2010

      - Manage Web Projects (Plan and Monitor Projects Schedules, Gather User Requirements, Detailed Requirements, User Testing, etc) within Company Budget - Support User & Manage In House Corporate Web Applications & System/ Lotus Notes Customized Applications (Such as HR System, Intranet, Company Legal Website etc). - Manage Vendor and Work with Overseas Affiliates for Application Development and IT asset Purchase. - Reporting on Project Updates to IT Head - Have involved in IT Migration Project (due to System EOSL and Office Relocation)

    • United Kingdom
    • Industrial Machinery Manufacturing
    • MIS Executive
      • Sep 2005 - May 2008

      - Web Admin and Develop In House Web Applications - Assist in purchasing of IT assets (Equipments and Software) - Helpdesk Support - Assist in Servers Admin (Windows 2003 ADS, Network Printers, file server, Lotus Notes 6) - Email Support on Lotus Notes 6 and little on Outlook - Web Admin and Develop In House Web Applications - Assist in purchasing of IT assets (Equipments and Software) - Helpdesk Support - Assist in Servers Admin (Windows 2003 ADS, Network Printers, file server, Lotus Notes 6) - Email Support on Lotus Notes 6 and little on Outlook

Education

  • Nanyang Technological University
    Master of Science in Information Systems, Information System
    2014 - 2016
  • University of Wollongong
    Bachelor of Information Technology (Major in Computing), Java, C++, Project Management, HCI, UML, Database Design
    2008 - 2010
  • Singapore Polytechnic
    Diploma in Business Information Technology, JSP, Multimedia Design, Database Design, Java, Visual Basic
    2002 - 2005

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