LPN

• Mar 2017 - Present

Supervisor

• Jul 2013 - Jun 2014

Shift supervisor, in charge of opening and closing the store, and managing employees. Worked on floor-sets, daily reporting to DM, and back office management. Shift supervisor, in charge of opening and closing the store, and managing employees. Worked on floor-sets, daily reporting to DM, and back office management.

Customer Service

• May 2012 - Oct 2012

In charge of IBO account, customer relations, maintaining a positive ongoing relationship with the clients, working on print projects and following up with clients. Answering the phones, faxing, filing, and maintaining an open line of communication through email and phone contact.

Outsourcing

• Dec 2011 - Jul 2012

Faxed purchase orders of all outside work to vendors, followed up with all vendors regarding jobs done outside of our facility. Scheduled pick up and drop off of work being done outside of the print shop, followed up with vendors to make sure all work was completed on schedule.

Customer Service Clerk

• Dec 2010 - Dec 2011

Faxing, filing, and answering the phones, ordering supplies for housekeeping, and customer service. In charge of food set up and clean up for all in house and client meetings. Assisted CSR's with minor projects, and assistant to the Director of Operations.

Receptionist

• Jan 2007 - Dec 2010

Greeted all in going and out going visitors, made sure all visitors had visitor badges, sorted the mail, scheduled conference rooms for client meetings, ordered food and ground transportation for all clients. Ordered supplies for housekeeping and managed purchase orders for accounting, assisted CSR's with small projects, managed a multi-line switchboard.