Experience

ACCESS College Foundation

• United States
• Higher Education
• 1 - 100 Employee

• College & Career Success Advisor

  • Aug 2022 - Present

  Assist current Access College scholars through their college journey by providing 1-on-1 virtual appointments and on-campus visits to help with academic, financial, personal, and social issues.

• Access Advisor

  • Aug 2018 - Aug 2022

  -Assisted students with choosing colleges that fit their proposed major, as well as the location and size wanted. -Registered students for the SAT and/or ACT-Assisted students and parents through the application processes and following up to ensure you meet application deadlines.-Assisted students and families with the financial aid process to ensure that the student meets application deadlines.-Assisted with college tours.



Regent University

• United States
• Higher Education
• 700 & Above Employee

• Senior Financial Aid Counselor/ On-Campus Supervisor

  • Sep 2016 - May 2018

  - Provided supervision of, and instructions for, financial aid counselors, clerical support staff, and graduate assistants. - Reviewed and approve time cards for financial aid counselors. - Handled student complaints and resolves issues. - Maintained knowledge of federal and state regulations, and university policies related to financial aid programs to ensure the proper processing and documentation of awards. - Monitored financial aid counselor’s productivity and offer constructive feedback. - Led weekly financial aid counselors meetings. - Counseled prospective and enrolled students on all aspects of financial aid. - Processed all financial aid forms, including graduate plus loan, professional judgment, and projected enrollment forms. - Preformed transfer monitoring review for all incoming transfer students. - Maintained and updates Regent’s private scholarship website using Adobe Dreamweaver software. - Knowledge of Banner software. Show less



Virginia Wesleyan College

• United States
• Book and Periodical Publishing

• Financial Aid Counselor

  • Oct 2013 - Sep 2016

  -Counseled and advised students and parents concerning financial aid opportunities via in person consultations, teleconferences and/or written correspondence based on federal financial aid regulations. -Updated and maintained the external scholarship award database. -Determined students federal, state and institutional awards based on eligibility requirements. -Conducted exit counseling sessions for students that are graduating, transferring, or withdrawing from the institution. -Managed, supervised and trained work-study students within 43 departments and over 160 positions. Show less



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• Senior Financial Aid Coordinator

  • Nov 2010 - Sep 2013

  -Conducted financial aid information sessions and assisted prospective and current students with completion of their applications. -Trained newly hired Financial Aid Coordinators on job functions. -Assisted with the planning and implementation of tasks needed for quarterly student graduation ceremonies. -Honored with the "How Do You Like Me Now" award by the Director of the institution for being the top performing Financial Aid Coordinator during the 3rd quarter of 2012, recognized by the Director of Finance as one of the top 3 performers in the department for the 2nd quarter of 2012, and awarded Employee of the Month for February 2013. Show less



GEICO

• United States
• Insurance
• 700 & Above Employee

• Claims Examiner

  • Sep 2009 - Jul 2010

  -Managed up to 150 open medical /auto claim files concurrently.-Responsible for issuing settlement checks with a limit of up to $50,000.-Communicated regularly with policyholders, claimants, medical providers and auto body shops to resolve the claim.-Investigated and resolved liability disputes.-Gathered and reviewed medical bills and records to issue payments timely and in accordance with state and federal regulation.

• Emerginig Leaders Management Program

  • Aug 2007 - Sep 2009

  -Rotated through various departments, including Auto Sales, Customer Service, Auto Damage, Claims, and Human Resources to gain an overall view of the insurance industry in order to pursue a career in management.-Researched and presented projects to upper management, directors, and CEO on a quarterly basis.-Coached newly hired sales representatives on job functions, including call handling, accuracy of information, and customer service.-Shadowed the Human Resource Manager, Family Medical Leave Administrator, Benefits Specialist, Hiring Supervisor, and Hiring Specialist to learn job functions, duties and assist with assignments. Show less



Oracle

• United States
• Warehousing
• 1 - 100 Employee

• Oracle University Online Intern

  • Jun 2007 - Aug 2007

  -Updated internal training site used by over 100,000 employees for training purposes. -Supplied voice-overs for internal associate training courses. -Updated internal training site used by over 100,000 employees for training purposes. -Supplied voice-overs for internal associate training courses.



UPS Supply Chain Solutions

• United States
• Transportation, Logistics and Storage
• 700 & Above Employee

• Finance Intern

  • May 2006 - Aug 2006

  MAY 2005 to AUGUST 2005 as well: -Reconciled monthly and weekly temporary employee work logs for accounts and customers. -Resolved open expenses by contacting respective project managers to ensure proper funding of appropriations. -Created a database to simplify the square footage reports for locations within the UPS Central District. MAY 2005 to AUGUST 2005 as well: -Reconciled monthly and weekly temporary employee work logs for accounts and customers. -Resolved open expenses by contacting respective project managers to ensure proper funding of appropriations. -Created a database to simplify the square footage reports for locations within the UPS Central District.