Charlene Farrugia

Head of Operations, Training and Quality Practice at ECPAT UK
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
UK

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Barbara Ward FRSA HCPC

- Charlene is an excellent (PG) - HCPC - Social Work student , I supervised and mentored her at Centrepoint in Covent Garden, London. She excelled both academically and in terms of workplace learning,she posseses a highly developed emotional intelligence and general understanding of both client needs and how to engage effectively with colleagues. Charlene was highly praised for her work on placement and received top academic grades for her written workt. Charlene has exceptional abilities and shows every sign of succeeding both in the workplace and in the academic world. It was and is a real pleasure to work with her.I wish her every success and hope to work with her more in the future.

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United Kingdom
    • Education Management
    • Head of Operations, Training and Quality Practice
      • Oct 2022 - Present
    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Services Lead
      • Sep 2021 - Sep 2022

    • Programmes Lead
      • Aug 2020 - Sep 2021

    • Programme Manager
      • Mar 2019 - Aug 2020

      Reviewing and assessing all child referrals against agreed selection criteria.Training up volunteer mentors and matching them with children enrolled onto the programme.Supporting, supervising and monitoring a caseload of 25 mentoring pairs (25 volunteer mentors and 25participating children) and engaging with children’s families, within an agreed framework.Maintaining accurate records of supervision sessions, meetings and contacts with families, schools and other agencies on Salesforce.Preparing programme reports incorporating qualitative and quantitative information. Contributing to the development and implementation of monitoring, review and evaluation processes to enhance programme quality and impact.Planning and conducting briefings about Chance UK, its programmes and referral process for schools, community groups, other organisations and families.Sharing appropriate information and communicating with school staff, social workers and other multiagency professionals where necessary.Ensuring that all programme work is clearly within child protection guidelines and referring all child protection issues that arise promptly and sensitively. Show less

    • United Kingdom
    • Civic and Social Organizations
    • 300 - 400 Employee
    • Senior SEND Education Practitioner
      • Mar 2018 - Mar 2019

      Lead in the provision of direct and impartial information, support and advice to parents, carers, young people and young adults via the helpline, email and other digital arenas and face-to-face meetings. Undertake and follow up agreed actions such as discussions with schools, local authorities or other relevant agencies. Undertake outcome focussed casework through supporting service users to express their views in meetings with local authority, schools and other professions, or in writing; tailoring support to individual’s need to ensure equal access to the service; researching and signposting to other services as necessary. To hold caseload of some of the more complex families accessing the service Supervise and line manage student social workers on placement who will provide casework and as well as time limited, planned and outcome focussed support to families with complex needs. Oversee contribution to multi-disciplinary assessment of needs where appropriate. Maintain positive and collaborative working relationships with all stakeholders, working in a conciliatory way to facilitate communication between all stakeholders, keeping the child/young person at the centre of the process. Plan support to ensure the best use of time ensuring that the appropriate type of support is offered for the enquiry and throughout all casework actively empowering families to develop confidence and skills to advocate for themselves. To deputise for the Service Manager within the project and at external meetings when necessary. In addition assist, supervise and mentor other team members, volunteers, parent/champions or young people champions as required by the Service Manager. Alongside Service Manager recruit a small cohort of volunteers to support service provision. Lead on supervising and managing that cohort of volunteers in line with Family Action policies and procedures. Show less

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Education Practitioner & Social Worker
      • Jan 2016 - Mar 2018

      To operate as an integrated member of the therapy team offering consultations, assessments and treatment to children and their parents/carers referred to Family Futures including home and school visits, telephone advice or video telephone link and email support. To liaise with schools, parents and therapists in providing integrated home/school learning and behavioural strategies programme for home, school and therapy. To interpret educational assessments and explain these results and their implications to teachers and parents. To compile comprehensive reports of school visits and observations. To provide telephone and e-mail support for teachers and parents. To provide and promote strategies and resources to address the child’s specific needs. To support families where the child’s behaviour may lead to exclusion. To support schools in planning the re-integration of the child after exclusion. To deliver training to schools on the impact early life trauma can have on a child’s physiology and emotional wellbeing. To answer enquirers relating to adoption via telephone, email or consultation. To carry out adoption assessments. Show less

    • Senior Family Worker
      • Apr 2015 - Dec 2015

      Providing individual and group support for school aged children and young people experiencing emotional or mental health related difficulties, and their families, within the home environment and school setting. Promoting the emotional wellbeing and mental health of children and young people. Providing early intervention, before difficulties escalate resulting in exclusion, offending, and more acute or clinical mental health difficulties. Delivering a family support model which promotes joined up, holistic support for the whole family. Show less

    • United Kingdom
    • Law Practice
    • Mental Health and Wellbeing Practitioner/Learning Mentor
      • Aug 2013 - Mar 2015

      Providing one to one support to University Students who have been assessed as needing additional support to help them reach their full academic potential. Implementing strategies and supporting learners in self-esteem and confidence-building activities. Listening to and helping learners resolve a range of issues that are creating barriers to learning. Drawing up agreed action plans with learners, outlining the aims of the mentoring, and monitoring their progress. Providing one to one support to University Students who have been assessed as needing additional support to help them reach their full academic potential. Implementing strategies and supporting learners in self-esteem and confidence-building activities. Listening to and helping learners resolve a range of issues that are creating barriers to learning. Drawing up agreed action plans with learners, outlining the aims of the mentoring, and monitoring their progress.

    • United Kingdom
    • Civic and Social Organizations
    • Young Person’s Support Worker
      • Aug 2013 - Nov 2014

      Providing weekly Keywork sessions Safeguarding reports- in particular when working with young mothers and babies Risk Assessments Providing succinct weekly reports Providing weekly Keywork sessions Safeguarding reports- in particular when working with young mothers and babies Risk Assessments Providing succinct weekly reports

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Children and Families Safeguarding Social Worker
      • Feb 2014 - Jun 2014

      PG HCPC Social Work Student Placement – 100 days Attending Child Protection/ Child In Need & Professionals Meetings Assessing Risk and Need Attending Child Protection and Child In Need Visits Supervising contact between parents and children Direct observations Working with other professionals & gathering information on safeguarding matters PG HCPC Social Work Student Placement – 100 days Attending Child Protection/ Child In Need & Professionals Meetings Assessing Risk and Need Attending Child Protection and Child In Need Visits Supervising contact between parents and children Direct observations Working with other professionals & gathering information on safeguarding matters

    • School Social Worker
      • Nov 2013 - Jun 2014

      PG HCPC Social Work Student Placement – 100 days The purpose of my role is to tackle safeguarding issues at a more localised level. This includes CAF work, one-to-one work with children, giving support and advice to parents and working with other local organisations. PG HCPC Social Work Student Placement – 100 days The purpose of my role is to tackle safeguarding issues at a more localised level. This includes CAF work, one-to-one work with children, giving support and advice to parents and working with other local organisations.

    • Young Person’s Keyworker
      • Feb 2013 - Aug 2013

      PG HCPC Social Work Student Placement – 90 days Providing regular one to one key work sessions Devising action plans with agreed outcomes and risk assessments Holding regular ‘independent skills’ workshops PG HCPC Social Work Student Placement – 90 days Providing regular one to one key work sessions Devising action plans with agreed outcomes and risk assessments Holding regular ‘independent skills’ workshops

Education

  • London Metropolitan University
    MSc Social Work
    2012 - 2014
  • University of Westminster
    BA Sociology
    2007 - 2010

Community

You need to have a working account to view this content. Click here to join now