Experience

Crosby & Overton Inc

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Billing Coordinator/Clerk

  • Dec 2019 - Present

  I oversee and maintain the monthly billing operations, coordinate with other departments, and review financial invoices for clients. I oversee and maintain the monthly billing operations, coordinate with other departments, and review financial invoices for clients.



Long Beach City College

• United States
• Higher Education
• 700 & Above Employee

• Data Entry Clerk/Call Center

  • Mar 2018 - Present

   requests by clarifying desired information; completing transactions; forwarding requests Resolves Fulfills problems by clarifying issues; researching and exploring answers for students Maintains call center database by entering students information Answers inquiries by clarifying desired information; researching, locating, and providing information. Route calls resource to appropriate,  requests by clarifying desired information; completing transactions; forwarding requests Resolves Fulfills problems by clarifying issues; researching and exploring answers for students Maintains call center database by entering students information Answers inquiries by clarifying desired information; researching, locating, and providing information. Route calls resource to appropriate,



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Data Entry Clerk/ Order Entry Clerk

  • Mar 2017 - Dec 2017

  Scheduled and confirmed customers for appointments for installation of cable equipmentCompiled, sorted and verified the accuracy of data before it was entered into the system.Compared data with source documents, or re-entered data in verification format to detect errorsVerified customer and order information for correctness, checking it against previously informationReceived and responded to customer complaints in a timely manor Scheduled and confirmed customers for appointments for installation of cable equipmentCompiled, sorted and verified the accuracy of data before it was entered into the system.Compared data with source documents, or re-entered data in verification format to detect errorsVerified customer and order information for correctness, checking it against previously informationReceived and responded to customer complaints in a timely manor



Department of Mental Health

• Data Entry Clerk

  • Sep 2016 - Jan 2017

  Answer multi line telephones, make doctor’s appointment, and update client’s medical recordsEnter clients information into the computer system, and call clients to confirm appointmentsProcesses clients medical records and account source documents by reviewing them and entering the records into the computer. Answer multi line telephones, make doctor’s appointment, and update client’s medical recordsEnter clients information into the computer system, and call clients to confirm appointmentsProcesses clients medical records and account source documents by reviewing them and entering the records into the computer.



Long Beach City College

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant

  • Sep 2012 - 2015

  Provided and assisted in person and via telephone to students, visitors and staffEntered data to include new admission and student’s personal information Opened and sorted incoming and outgoing mail, and filed student’s grade reportsProvided assistance to students with directions on their financial aid application Provided and assisted in person and via telephone to students, visitors and staffEntered data to include new admission and student’s personal information Opened and sorted incoming and outgoing mail, and filed student’s grade reportsProvided assistance to students with directions on their financial aid application



P2S Engineer

• Accounts Receivable

  • Mar 2003 - Jan 2009

  Posted checks, credit cards, sales reports, and invoices and printed month end reportsEntered data and maintain logs of activities into the computerCollected on unpaid invoices, resolved customers’ billing complaintsPerformed miscellaneous clerical duties, such as answering telephone, typing invoices Posted checks, credit cards, sales reports, and invoices and printed month end reportsEntered data and maintain logs of activities into the computerCollected on unpaid invoices, resolved customers’ billing complaintsPerformed miscellaneous clerical duties, such as answering telephone, typing invoices