Charity Osborn, CDCA

Practicum Student at Freedom Recovery
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio Metropolitan Area, US

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Credentials

  • Chemical Dependency Counselor
    Ohio Chemical Dependency Board
    Oct, 2019
    - Nov, 2024
  • Certificate in General Insurance
    -

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Practicum Student
      • Jan 2020 - Present

    • Independent Consultant
      • Mar 2018 - Aug 2018

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Senior Financial Analyst
      • Oct 2013 - Dec 2017

      • Work with accounts in my territory to collect on delinquencies• Contact customers to ensure invoice receipt• Review weekly Dunning letters and distribute to customers as necessary• Monitor incoming collections email box and department voicemail as necessary• Work with other departments to solve discrepancies and to open lines of communication• Maintain Purchase Orders to ensure they are matched up with proper invoices• Compare year over year changes for accounts over 100K. Provide explanation of changes for Balance Sheet, compare and tie deferred revenue; distribute to management monthly.• QA review * Backup for several functions as needed

    • Accounts Receivable Program Coordinator
      • Oct 2009 - Sep 2013

      • Entered monthly account currents and agency checks • Assist in IT development and testing to make processes more efficient• Maintained monthly reports and procedures to ensure payments were received• Reconciled accounts including monthly reporting and contacted agents daily to work through discrepancies• Work with other departments to solve discrepancies and to open lines of communication • Entered monthly account currents and agency checks • Assist in IT development and testing to make processes more efficient• Maintained monthly reports and procedures to ensure payments were received• Reconciled accounts including monthly reporting and contacted agents daily to work through discrepancies• Work with other departments to solve discrepancies and to open lines of communication

    • Law Enforcement
    • 400 - 500 Employee
    • Police Communication Dispatcher
      • Oct 2008 - Jul 2009

      • Completed 12 week training program learning dispatching fundamentals• Answered emergency 911 phone calls and non-emergency phone calls• Assisted officers via the Communications Channel completing miscellaneous duties• Assisted officers via the LEADS system, sent TTY, and worked with other police jurisdictions • Completed 12 week training program learning dispatching fundamentals• Answered emergency 911 phone calls and non-emergency phone calls• Assisted officers via the Communications Channel completing miscellaneous duties• Assisted officers via the LEADS system, sent TTY, and worked with other police jurisdictions

    • United States
    • Insurance
    • 100 - 200 Employee
    • Accounts Receivable II
      • Dec 2002 - Oct 2008

Education

  • Indiana Wesleyan University's Adult Program
    Bachelors of Science, Substance Abuse/Addiction Counseling
    2018 - 2020
  • Indiana Wesleyan University
    Associate’s Degree, Business Administration and Management, General
    2015 - 2017
  • Sinclair Community College
    none, Accounting
    -
  • The Institutes
    Certificate in General Insurance, Insurance
    -

Community

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