Charity McClain

Customer Service Representative at Interform.net
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Contact Information
us****@****om
(386) 825-5501
Location
Ogden, Utah, United States, US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Aug 2016 - Present

      Assist sales reps and clients with orders. Ensure they are properly placed, delivered and billed. Assist sales reps and clients with orders. Ensure they are properly placed, delivered and billed.

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Volunteer
      • Sep 2006 - Present

      Help Mentor new troop leaders and encourage the girls to grow in courage, confidence and character. Run a troop of girls to help them develop into the leader of tomorrow. Help Mentor new troop leaders and encourage the girls to grow in courage, confidence and character. Run a troop of girls to help them develop into the leader of tomorrow.

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
      • Jun 2011 - Jun 2016

      I help the Account Executives and Managers ensure that everything is needed to make a client satisfied. Ensure that the training events, events, and post events are in the system for the reps to complete the work. Help with shipping, accounting, and all other logistics are taken care of.

      • Jun 2010 - Jun 2011

      As a project manager, I work with the clients to ensure that thier needs are meet as well as the needs of the filed reps. I manage the project and make sure it is staffed and reports are sent to the clients.

      • Oct 2009 - Jun 2010

      As an event Manager I was over a territory and I would manage all the projects and reps within that area.

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Team Lead Convergys/ Ogden Campus
      • Feb 2000 - Aug 2009

      Worked as a Team Lead on the Inbound Calling Floor. I had 30- 50 reps that reported directly to me. Worked as a Team Lead on the Inbound Calling Floor. I had 30- 50 reps that reported directly to me.

Education

  • Ogden High
    High School Diploma
    1989 - 1992
  • Ogden High School
    High School Diploma, High School
    1988 - 1992

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