Charith Yashasvin

Senior Technician & Administrator at Amsys
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Contact Information
us****@****om
(386) 825-5501
Location
Croydon, England, United Kingdom, UK

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Credentials

  • Workplace Health & Safety Level 2
    Training Express
    Jan, 2021
    - Oct, 2024
  • Coronavirus (Covid-19) Awareness
    Training Express
    Dec, 2020
    - Oct, 2024
  • Microsoft Excel
    Inspire London College
    Jun, 2020
    - Oct, 2024
  • CPD Certification in Technical Analysis
    The CPD Certification Service
    Feb, 2020
    - Oct, 2024
  • IT Management
    The CPD Certification Service
    Oct, 2019
    - Oct, 2024
  • Apple Certified Macintosh Technician (ACMT)
    Apple
    Mar, 2018
    - Oct, 2024
  • ACiT 2017 iOS Service Certification
    Apple
    Feb, 2018
    - Oct, 2024
  • Information Systems
    Kingston University
    Jul, 2014
    - Oct, 2024
  • Workplace First Aid
    Training Express
    Jan, 2021
    - Oct, 2024

Experience

  • Amsys
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technician & Administrator
      • Aug 2017 - Present

      - Assigned to multiple roles within the company; multi-tasking and self-managing work accordingly. - Working under different contracts; assessing, troubleshooting or repairing numerous Apple products. - Producing detailed reports and quoting customers on FileMaker; a relational database application. - Using Global Service Exchange to manage serviceable repairs, create escalations and order parts. - Updating a shared Excel spreadsheet to track progress; achieving SLA daily targets on most days. - Escalating complex customer queries or software issues to a senior technician or line manager. - Complying to ESD principles and utilising correct equipment for repairs and cleaning. - Highly organised; maintaining an exceptionally clean workstation. - Undertaking quality control, producing invoices and preparing completed products for shipping. - Assisting, updating and resolving customer queries in person, over the phone or by e-mail. Show less

  • Studying@home
    • Netherlands
    • 200 - 300 Employee
    • Forex Market Analyst
      • Feb 2019 - Present

      - Completed a four-week programme at a financial institution based in London (Samuel & Co). - Teaching students on the four-week programme; currently mentoring individuals when possible. - Abiding by a strict trading plan, not exceeding 0.5% – 1% RR per position. - Observing daily news, analysing charts on TradingView / MetaTrader and journaling trades. - Trading majors/indices on deriving from fundamental analysis and institutional (SMC) concepts. - Completed a four-week programme at a financial institution based in London (Samuel & Co). - Teaching students on the four-week programme; currently mentoring individuals when possible. - Abiding by a strict trading plan, not exceeding 0.5% – 1% RR per position. - Observing daily news, analysing charts on TradingView / MetaTrader and journaling trades. - Trading majors/indices on deriving from fundamental analysis and institutional (SMC) concepts.

  • Asda
    • Retail
    • 700 & Above Employee
    • Personal Shopper
      • Sep 2016 - Aug 2017

      - Reviewing orders prior to picking for quality, accuracy and expiry. - Dealing with customer queries in a professional manner and giving advice on products. - Placing completed orders in labelled, temperature appropriate storage before collection. - Keeping items orderly and neat in appearance as well as removing expired stock. - Frequently updating line managers on completed orders before moving onto the next. - Reviewing orders prior to picking for quality, accuracy and expiry. - Dealing with customer queries in a professional manner and giving advice on products. - Placing completed orders in labelled, temperature appropriate storage before collection. - Keeping items orderly and neat in appearance as well as removing expired stock. - Frequently updating line managers on completed orders before moving onto the next.

  • Prince's Trust International
    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • IT systems support
      • Jan 2016 - Feb 2016

      - Supporting students alongside a certified Microsoft academy tutor. - Taking a practical approach in dismantling, cleaning and assembling hardware. - Taking the necessary safety precautions and guiding others correctly when handling hardware. - Analysing, recording and resolving technical hardware/software faults. - Supporting students alongside a certified Microsoft academy tutor. - Taking a practical approach in dismantling, cleaning and assembling hardware. - Taking the necessary safety precautions and guiding others correctly when handling hardware. - Analysing, recording and resolving technical hardware/software faults.

Education

  • Kingston University
    Bachelor of Science with Honours in Information Systems, Management Information Systems, General
    2010 - 2014

Community

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