Experience

Better Health Together

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Director of Health Integration

  • Jan 2018 - Present

  Established the Spokane Collaborative a 50+partner multi-sector collective impact group. Developed and led Learning Cohort training series for primary care and behavioral health providers in our six county region to support whole person care integration. Actively built trust and buy-in from both behavioral health, primary care, and social determinants of health partners throughout the region. Facilitate collaboration and convening meetings between multiple and varying sectors and organizations. Present at various conferences and community gatherings including panel participation. Successful grant and contract procurement resulting in additional revenue. Supervise Senior Program Manager and assist with overall team development and coaching. Project lead for contracting process. Manage health system transformation budget in excess of 750K annually. Articulate communicator skilled in developing a powerful community presence through relationship building, direct advocacy and brand management and marketing. Strong leader with proven record of building strategic coalitions with community partners, and leveraging the internal capacity of an organization to achieve established goals. Strategy and development. Show less



Excelsior

• Spokane, Washington Area

• Chief Business Officer

  • Feb 2017 - Jan 2018

  Provides direct supervision to the Vice President of Human Resources, Vice President of Administrative Services, and Vice President of Finance. Collaborates with CEO to create a vision, plan, and implementation strategy for continuing and future projects and funding opportunities. Develops and implements effective management and service systems to ensure they meet business and customer needs while complying with regulatory requirements. Identifies business opportunities for organizational growth to enhance financial strength and create non-operating revenue. Implements long-term revenue, cost and donor strategies that align with organizational objectives. Provides analysis of and directs the preparation of operating budgets. Ensures all fiscal, human resource, and administrative support policies and procedures are in accordance with generally accepted principals, state, and federal law. Develops collaborative relationships with funders and provider partners to expand service delivery and accounts receivable. Show less



Spokane County Community Services, Housing, and Community Development

• Integrated Behavioral Healthcare Manager

  • Apr 2015 - Jan 2017

  Contract and program negotiation with provider agencies for the purchase of services including writing Professional Service Agreements. Coordinated the integration of contracts, projects, and processes of the Mental Health and Substance Abuse divisions to effectively transition to an integrated behavioral health delivery system. Responsible for maintaining and establishing productive and collaborative provider relationships. Analyzed provider data trends in relation to contract performance expectations.Presentations on State-wide behavioral health changes and systems to various community groups, Advisory Boards, provider groups, and stakeholders. Participated in State-wide planning meetings and workgroups related to integration of services. Developed annual contracted provider training plan and budget. Authored Statements of Work, and Performance Goals for contracts. Led contracted agency meetings focusing on system development, contracts, policy, and legislative impacts. Policy and Procedure development and training. Established performance expectations for contracts for all behavioral health providers. Facilitated the integration planning and assigned integration efforts; defines and coordinates required resources, timelines and point persons. Contributed to Department of Behavioral Health and Recovery requests and subsequent detailed plans, RFP’s, or other contract requirements. Assisted leadership in determining funding mechanisms that ensure outcomes.Established and maintains effective working relationships with all levels of stakeholders to achieve effective collaboration and negotiation. Provided technical assistance to contracted agencies on contract requirements, data submission, documentation, and fiscal requirements. Show less

• Human Services Manager

  • May 2011 - Apr 2016

  Responsible contract manager for 13 sub-contracted agencies. Developed, managed, and evaluated the program budget. Led sub-contractor and Advisory Board meetings, and presented on current issues, legislative impacts, contracts, and budget. Previous Co-chair and facilitator of State-wide Association of County Human Services meetings which involved working with key State and County leaders in regards to Chemical Dependency and Mental Health services in Washington State. Facilitated stakeholder workgroups and developed County Strategic Plan. Requests for Proposal, and program development including negotiating contract expectations and performance. Monitored the budgets, service levels, and contract requirements of sub-contractors for compliance. Evaluated sub-contractors performance by contract monitoring, analyzing data and utilizing performance measures and outcome evaluations. Including managing corrective action requirements as necessary and providing technical assistance and training to contracting agencies. Administered a SAMHSA grant that served over 300 individuals per year, and provided recovery services and supports. Directed, trained, motivated, and evaluated three program staff. Provided or coordinated staff training, and worked with employees to provide consistent, quality work including administering disciplinary measures. Negotiated and resolved significant and controversial issues such as contract compliance and billing issues. Show less