Experience

Wheelhouse Credit Union

• United States
• Banking
• 1 - 100 Employee

• Risk & Compliance Manager

  • May 2022 - Present

  San Diego County, California, United States



i9 Sports

• United States
• Spectator Sports
• 500 - 600 Employee

• Co-Owner

  • Nov 2016 - Present

  Mission Viejo, California "Helping kids succeed in life through sports” Customer service driven Managed operations to execute timely practices and games. Day of Operations, managed staff of up to 10 employees. As needed acted as a Soccer Coordinator and coach



California Coast Credit Union

• United States
• Banking
• 300 - 400 Employee

• Senior Compliance Specialist

  • Aug 2021 - Jun 2022

  Minimize daily credit union risk by ensuring regulatory compliance with local, state & federal laws and applicable regulators. Lead project teams composed of compliance and business representatives in developing and enhancing programs to ensure compliance to regulatory requirements. Provides guidance and develop or revise documentations regarding all aspects of Compliance and with all applicable regulations and laws including but not limited to programs, policies, procedures… Show more Minimize daily credit union risk by ensuring regulatory compliance with local, state & federal laws and applicable regulators. Lead project teams composed of compliance and business representatives in developing and enhancing programs to ensure compliance to regulatory requirements. Provides guidance and develop or revise documentations regarding all aspects of Compliance and with all applicable regulations and laws including but not limited to programs, policies, procedures, disclosures, contests, marketing materials and training content Assist in all aspects of BSA Regulations Assists branch and department staff on compliance issues as needed.

• Internal Auditor

  • Nov 2020 - Aug 2021

  Managed Branch Audits Developed remote and hybrid branch audits Performance risk-based audit and compliance testing of assigned areas within established timeframes, identifying issues, risks and assisting in resolution/mitigation of same. Participate in the review of applicable policies and procedures and regulations; Support in the conduct of interviews and process observation; Assist in testing samples using data analytical tools; Assist in the analysis and… Show more Managed Branch Audits Developed remote and hybrid branch audits Performance risk-based audit and compliance testing of assigned areas within established timeframes, identifying issues, risks and assisting in resolution/mitigation of same. Participate in the review of applicable policies and procedures and regulations; Support in the conduct of interviews and process observation; Assist in testing samples using data analytical tools; Assist in the analysis and documentation of compliance with rules, regulations, policies and procedures, including maintaining organized records for each audit/compliance review and, follow through with management deliverables on findings and resolution of same. Assist in the performance of operational and financial audits including risk management and assessment of operational controls



Frontwave Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Senior Audit & Compliance Specialist

  • Mar 2016 - Nov 2020

  Oceanside, Ca Certified Credit Union Compliance Expert Certified Credit Union Internal Auditor Bank Secrecy Act Compliance Specialist Certified Fraud Investigator Managed and Implemented BSA/AML program, including OFAC, KYC/KYM Implemented Verafin AML software Review High Risk Cases Reviewed CTRs and SARS before filing. Made executive decision on closure of accounts as needed. Conducted ongoing review of CDD and EDD of High Risk Members Managed BSA/AML Specialist and Audit… Show more Certified Credit Union Compliance Expert Certified Credit Union Internal Auditor Bank Secrecy Act Compliance Specialist Certified Fraud Investigator Managed and Implemented BSA/AML program, including OFAC, KYC/KYM Implemented Verafin AML software Review High Risk Cases Reviewed CTRs and SARS before filing. Made executive decision on closure of accounts as needed. Conducted ongoing review of CDD and EDD of High Risk Members Managed BSA/AML Specialist and Audit and Compliance Specialist Worked with Fraud Department In cases, SARs and Subpoenas. Understanding of Internal Auditing Standards Used all resources internally and externally to research members and their activities. Conduct Internal Operational Audits Assisted with Contracted Auditors and Federal and State Examiners Knowledge of Risk Based Methodology Knowledge of Audit Methodology Manage Branch Audit Plan Ensures follow up on audit findings have been resolved Review Regulatory guidelines and provide updates to operations. Back up for Director of Audit and Compliance

• Bank Teller II

  • Jun 2015 - Mar 2016

  Camp Pendleton Marine Corps Base, California, United States Cash handling and servicing members request Increase wallet share Open and closing of Branch duties Filed fraud packets Filed Reportable transactions



Bank of America

• United States
• Banking
• 700 & Above Employee

• Claims Analyst II

  • Apr 2013 - Jan 2015

  Phoenix, Arizona Area Lead a team of 3-5 employees on fraud claims $5,000-$25,000 and filed SARS as needed. Quality Review Audit on fraud claims Ensure compliance with Regulations are met. Gathered information from outside sources and make decisions to approve or decline fraud claim. Reached out to customers regarding their claims. Review, interpret and implement changes to procedures, documents and disclosures. Trained employees in both Phoenix and Delaware Assisted with Career Development… Show more Lead a team of 3-5 employees on fraud claims $5,000-$25,000 and filed SARS as needed. Quality Review Audit on fraud claims Ensure compliance with Regulations are met. Gathered information from outside sources and make decisions to approve or decline fraud claim. Reached out to customers regarding their claims. Review, interpret and implement changes to procedures, documents and disclosures. Trained employees in both Phoenix and Delaware Assisted with Career Development amongst my peers Assisted with on the job training classes for new hires, conversions and job promotions.

• Customer Service Sales Representative I & II

  • Mar 2010 - Apr 2013

  Fresno, California Area Provided efficient and high level customer service by educating customers regarding financial needs. Offered solutions to increase relationship and strengthen customers confidence in there banking needs. Lead team meets with updates Assisted in On Job Training (OJT) for new and existing peers changing position titles.



Verizon Wireless

• Sales Representative

  • Nov 2008 - Jan 2010

  Fresno, California Area Provided cellular solutions for customers. Reviewed customers accounts regarding unknown billing chargers or credits due. Built new relationships and upgraded existing customers. Keep up to date with all training for market updates and product knowledge.



American Metals

• Inside Sales Representative

  • Jul 2006 - Jun 2008

  Fresno, California Area Managed account relationships from inland cities from Visalia to Manteca as well as costal cities such as Paso Robles to Gilroy. Negotiated pricing on steel products for purchase orders and ensure on time delivery. Provided steel solutions and outsourced products with various venders. Back up for accounts payables and front desk. Educated on steel updates and market changes.



Evapco West

• Buyer

  • Apr 2003 - Jul 2006

  Madera, California Area Purchased various supplies for manufacturing industrial HVAC towers. Budgeted office supply orders. Negotiated pricing with vendors to cut cost for company. Assisted in yearly inventory control. Filed lien paperwork within service level agreements for large dollar units. Assisted in the beginning stages of upgrading files from paper to digital. Back up for the following departments: HR (payroll, accounts payables/receivables), front desk duties ( filing and answering phones),… Show more Purchased various supplies for manufacturing industrial HVAC towers. Budgeted office supply orders. Negotiated pricing with vendors to cut cost for company. Assisted in yearly inventory control. Filed lien paperwork within service level agreements for large dollar units. Assisted in the beginning stages of upgrading files from paper to digital. Back up for the following departments: HR (payroll, accounts payables/receivables), front desk duties ( filing and answering phones), parts department, shipping. Show less