Experience

Better Health Group
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Chief of Staff

  • May 2023 - Present

Charissa Mayer Consulting
• Healthcare Consultant

  • Jan 2023 - May 2023


ConcertoCare

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Vice President, Care Delivery Operations

  • Nov 2018 - Jan 2023

  Oversees Care Management for the Company. Also, leads or supports strategic and operational projects across the organization to improve patient outcomes and drive value for health plan partners.

• Associate Vice President, Integrated Operations

  • Jul 2018 - Nov 2018

• Director, Integrated Care Initiatives

  • Aug 2017 - Jun 2018



Pacific Health Policy Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Consultant

  • Mar 2010 - Aug 2017

  Assists health care providers, managed care organizations and state Medicaid with program evaluations; all aspects of health plan implementation, including project management, operational support and readiness reviews; development of care management models; quality improvement projects; and regulatory compliance initiatives, including providing advisement on state and federal regulatory requirements, developing compliance plans and authoring numerous organizational policies, procedures and… Show more Assists health care providers, managed care organizations and state Medicaid with program evaluations; all aspects of health plan implementation, including project management, operational support and readiness reviews; development of care management models; quality improvement projects; and regulatory compliance initiatives, including providing advisement on state and federal regulatory requirements, developing compliance plans and authoring numerous organizational policies, procedures and workflows. She has assisted state Medicaid agencies with Requests for Proposals (RFP) development and also has extensive experience working with managed care organizations on the development of proposals to serve members in new markets as well as providing technical assistance to support managed care organizations as they prepare for state orals presentations and readiness reviews. Show less Assists health care providers, managed care organizations and state Medicaid with program evaluations; all aspects of health plan implementation, including project management, operational support and readiness reviews; development of care management models; quality improvement projects; and regulatory compliance initiatives, including providing advisement on state and federal regulatory requirements, developing compliance plans and authoring numerous organizational policies, procedures and… Show more Assists health care providers, managed care organizations and state Medicaid with program evaluations; all aspects of health plan implementation, including project management, operational support and readiness reviews; development of care management models; quality improvement projects; and regulatory compliance initiatives, including providing advisement on state and federal regulatory requirements, developing compliance plans and authoring numerous organizational policies, procedures and workflows. She has assisted state Medicaid agencies with Requests for Proposals (RFP) development and also has extensive experience working with managed care organizations on the development of proposals to serve members in new markets as well as providing technical assistance to support managed care organizations as they prepare for state orals presentations and readiness reviews. Show less



WellCare Health Plans

• United States
• Insurance
• 700 & Above Employee

• Director, Long Term Care

  • Aug 2008 - Apr 2009

  Responsible for designing, coordinating and supporting the development of new long term care products as well as ensuring the compliance and satisfactory performance of existing long-term care products, including special needs plans (SNPs).

• Senior Manager, Business Development

  • Apr 2007 - Aug 2008


New York State Association of Health Care Providers, Inc. (HCP)
• Administrator, Grants & Demonstrations

  • 2004 - 2007

Szumiloski Healthcare Consulting, LLC
• President & CEO

  • 2001 - 2004

PricewaterhouseCoopers
• 1 - 100 Employee
• Healthcare Consultant

  • 1999 - 2001