Experience

DentistFind

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Digital Marketing Manager

  • Apr 2022 - Present

• Design and Development Manager

  • Jul 2021 - Mar 2022

• General Admin Assistant

  • Oct 2019 - Jun 2021

  Responding to client's emails and assigning tasks to concerned department or person, Client calls, project management, video editing, basic photo edits, image research, creating document and video guidelines, scheduling meetings, process documentation, optimization of articles/blogs in word press, LSI keyword research, GMB blog posting, assist in new client onboarding process



Gulf Coffee Company-Caribou Coffee

• Inventory Controller

  • Jun 2015 - Aug 2019

  Performs system updates and stock audits activities of operations, supply chain & finance departments. Generates analysis and submits reports periodically to the management and ensures that accounting procedures and operating systems are updated and functional accordingly.

• Assistant Store Manager Operations

  • Jun 2013 - May 2015

  • Encoding and troubleshooting profit and loss and cost of goods sold resulting to increased sales and less stock loss. • Conduct accurate monthly inventory ensuring store has enough stock to meet customer demands.• Ordering/Purchasing food and local products for smooth operation.• Prepare schedule of staffs, train and coach new supervisors and team members • Ensures that our service and store standards are met by providing customers with prompt service, quality beverages and products.• Receiving in system, verifying and filing supplier invoices



Gulf Coffee Company - Caribou Coffee

• Shift Supervisor

  • Jul 2007 - Jul 2009

  • Conducts barista classes to new team members and train them to be a skilled barista. • Act as a Manager on Duty and perform necessary tasks such as running the shift efficiently and economically, handling guests complains and managing safely.• Ensures that our service and store standards are met by providing customers with prompt service, quality beverages and products.• Filing invoices, answering phones competently, taking accurate messages and generally helping co-workers and supporting the team in their tasks



Carinos Italian Grill/The Pizzeria

• Food Attendant (Trainer)

  • Jul 2007 - Jul 2009

  • Trains new employees to ensure efficiency in food and beverage service.• Possess proficient knowledge of the menu in order to explain our offering to the guests, inform them of current food promotions and specials, and answer any question and guest inquiries.• Serves food and beverages orders to the guests in timely manner, which includes retrieving orders from the kitchen and bringing them to the guests in the server’s section, as well as for any other section in the restaurant.• Ensures all financial transactions are correct and operate credit card machine correctly.• Keeping station clean, set ups and takes down station table appropriately.



Highlands Steakhouse by Tagaytay Highlands

• Receptionist

  • Jun 2006 - Jun 2007

  • Welcomes and greets customers at the entrance and escorts them to their assigned or chosen tables. • Attends to reservations & inquiries over the phone; maintains & fills up logbook/reservation book with the necessary information; oversees the neatness of the outlet; assists in the preparation of mis-en-place as well as taking orders; assists settlements of guest checks; pushes the sale menu items; monitors movement in the outlet and reports to supervisor any unusual incident or suspicious noted. • Attends to guests’ inquiries, requests and complaints and also, performs other related duties as may be assigned by superiors.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Care Representative

  • Aug 2005 - Jan 2006

  • Give customers high quality service by assisting customers about billing concerns and disputes, up selling products and services, changing plans and services on customers account, accepting payment, performing basic troubleshooting on mobile phones and programming phones. • Give customers high quality service by assisting customers about billing concerns and disputes, up selling products and services, changing plans and services on customers account, accepting payment, performing basic troubleshooting on mobile phones and programming phones.