Chess Instructor

• May 2019 - Present

Information Technology Field Technician

• Sep 2016 - Present

I service the Southeast quadrant of the District. This includes over 1500 electronic educational devices that I am responsible for. I service the Southeast quadrant of the District. This includes over 1500 electronic educational devices that I am responsible for.

Independent Distributor (Clean Water Initiatives)

• Aug 2007 - Present

Preventive health professional. Preventive health professional.

Business Owner

• Aug 2012 - Present

OMG Smartphone Solutions' focus is on an outstanding customer experience and we strive to make the repair process of your broken device streamline, and in many cases an enjoyable resolution to your problem. I have established OMG Smartphone Solutions' locations in Raleigh NC, Durham NC, Tulsa OK, Long Beach CA, Maui HI, and as of 2017 a presence in King County, Washington. OMG Smartphone Solutions is now working as a cellphone insurance service center. OMG Smartphone Solutions has been in the wireless industry for over 8 years. We will always go above and beyond to try and make sure any and all customers are happy with what they are receiving. If you are interested in becoming a cellphone technician, please send us your resume. Show less

Franchise Owner

• Aug 2011 - Nov 2012

1st business as an entrepreneur. Created marketing materials, collateral, and marketed the one and only iCracked iPhone Repair service center in Las Vegas. During this time, the iPhone 3GS was still popular, and this was the one of many devices I offered repair services for. Maintained a steady flow of 3-8 iPhone repairs per day via marketing strategies that included radio, internet, networking, and referral generation. Managed first iCracked brick and mortar store. 1st business as an entrepreneur. Created marketing materials, collateral, and marketed the one and only iCracked iPhone Repair service center in Las Vegas. During this time, the iPhone 3GS was still popular, and this was the one of many devices I offered repair services for. Maintained a steady flow of 3-8 iPhone repairs per day via marketing strategies that included radio, internet, networking, and referral generation. Managed first iCracked brick and mortar store.

Admissions Advisor

• Aug 2008 - Jun 2010

As an admissions advisor, it was my job to generate leads, schedule appointments with perspective students, and to tour the facilities with perspective students. Worked closely with the financial aid department at Marinello to explore options to finance for tuition for those that wished to enroll into one of Marinello's onsite courses which included: cosmetology, esthetics, manicuring, and hair design. It was also my responsibility to follow up with new students and to work with instructors to offer tutoring for those who needed additional instruction. Show less

Director

• Aug 2001 - Aug 2008

I managed a staff of 8, known within the hospitality industry as Closing Officers. Our job was to make sure that all aspects of the sales process were respected in regards to sales techniques. It was my responsibility to keep the cancel/rescission rate as low as possible. My team accomplished this with many creative ways to engage the client after the sale. While there was an industry standard of 12% that was accepted, our team maintained a cancel/rescission rate of 9% or lower. I was responsible for payroll, scheduling, supervision, decision making and department moral. Show less

Product Specialist / Sales & Marketing Representative

• Jan 1998 - Jan 2001

Team member on critical Disney EPCOT Center international marketing campaign. Promoted Xerox brand name service products. Created and conducted group sales demonstrations and presentations. Executed marketing initiatives. Performed direct marketing to grow new accounts, provided customer service to maintain existing clients. Team member on critical Disney EPCOT Center international marketing campaign. Promoted Xerox brand name service products. Created and conducted group sales demonstrations and presentations. Executed marketing initiatives. Performed direct marketing to grow new accounts, provided customer service to maintain existing clients.

Promotions Associate (Music/Entertainment)

• Jan 1993 - Jan 1996

Coordinated and facilitated music promotion engagements in retail, outlets, and radio stations. Developed publicity campaigns for artists. Scheduled and coordinated promotion concerts for artists. Coordinated with radio personalities to develop and execute creative contests and promotions. Coordinated and facilitated music promotion engagements in retail, outlets, and radio stations. Developed publicity campaigns for artists. Scheduled and coordinated promotion concerts for artists. Coordinated with radio personalities to develop and execute creative contests and promotions.