Experience

Office of the Assistant Secretary for Health

• United States
• Government Administration
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2023 - Present

  Schedule meetings and coordinate calendars for Deputy Assistant Secretary and Director of Operations and Management for the Office on Women’s Health. Facilitate meetings by drafting agendas, forwarding slides for presenters, taking attendance, and welcoming participants on behalf of OWH leadership. Draft, edit, and review documents as required. Complete administrative projects as assigned. Draft controlled correspondence on behalf of OWH Leadership. Communicate with external constituents who call the OWH hotline. Prepare weekly reports for submission to the Office of the Assistant Secretary for Health and Congress. Facilitate webinars focused on subject matter related to research. Assist with GPO Account and Inventory Management Manage employee onboarding and off boarding Show less


THEARC-Building Bridges Across the River
• United States
• Facilities Services
• 1 - 100 Employee
• Human Resources Generalist

  • Jun 2021 - Aug 2023


Walgreens

• United States
• Retail
• 100 - 200 Employee

• Shift Lead

  • Aug 2020 - Jun 2021

  ● Opens and closes the store in absence of the store manager, including all required systems start-ups and required cash handling.● Ensure sales floor and stockroom is ready for the next business day● Complete product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers● Assist with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries● Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, tems not on file, price modifications, and voids Show less

• Customer Service Associate

  • Feb 2020 - Jul 2020

  ● Delivers exceptional customer service● Receive and stock inventory; assist manager with scanning and organizing inventory during truck delivery● Process vendor check-ins for receiving ● Assist managers with scan outs and smart counts● Assist customers with product inquiry, process all final purchases and returns● Go above and beyond customer expectations to ensure 100% customer satisfaction● Complete photo orders via photo management system● Complete resets and revisions for new appearance and advertisement of products● Ensure that the store is neat and clean● Process in and out overstock● Assist with training new hires, increasing employee productivity rate 40%● Suggest and impact operational changes ● Identified areas where additional training can improve workflow and employee productivity Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Guest Advocate

  • Nov 2019 - Jan 2020

  Delivered quality customer service, increasing customer return by 10% through surveys and sales ● Maintained appearance of front-end check lanes; stocking, re-shop, sweep, hangar pick-up ● Assisted customers with returns, exchanges, online pick-ups/drive-ups, and all other customer inquiries at Guest Services ● Managed, maintained, and provided assistance at Self-Checkout stations ● Efficiently processed customer transactions at front end check-lanes ● Assisted with re-shop for entire store ● Assisted with fulfillment for pick-up/drive-up orders ● Assisted guests on the sales floor with product inquiry; pricing location and availability ● Promoted and advertised the Target REDcard and Circle App ● Occasionally assisted co-workers with transactions and all other areas of assistance Show less



Cesar Chavez Public Charter Schools

• United States
• Education Management
• 100 - 200 Employee

• Human Resources Coordinator

  • Sep 2019 - Nov 2019

  • Supported the recruitment process by posting, managing, and maintaining job posting and application submissions through ADP workforce now • Sorted and distributed mail, performed errands, and assisted with special projects • Assisted with employee selection by screening resumes and passing on to hiring manager • Served as direct point of contact for completing employee verification requests and all other HR matters • Executed and supported tracking and reporting; staff attendance, master staff list, stipends, check logs • Coordinated all HR-related paperwork for new hire orientation; ensured on-boarding packets were updated and organized • Supported employee off-boarding including drafting separation letters and exit checklist activities • Updated and completed compliance reports; Faculty Staff and Data Collection Roster for OSSE and DCPCSB • Audited, tracked, and retained all active and termed personnel files to ensure compliance • Initiated and completed file transfer project from physical to electronic • Used ADP workforce now for employee verifications, pulled employee paystubs for short/long term disability claims • Revised and updated employee agreements Show less



AH & Association Headquarters

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Administrative Assistant

  • Aug 2019 - Sep 2019

  • Performed photocopying and scanning, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, perform errands, and assisted with special projects • Handled mail and package correspondence • Counted money, completed bank deposit forms and logged finances in excel • Completed and processed vendor setup and eft forms, process invoices, check requests, and travel reimbursements using bill.com • Logged and maintained product inventory • Handled all office orders • Handled inquiries for desired services (messaging, telephone, conference, wine tastings…) • Organized and file documents Show less



Reading Partners

• United States
• Education Administration Programs
• 400 - 500 Employee

• Site Coordinator

  • Sep 2018 - Jul 2019

  • Coordinated and managed the day-to-day operations of the Reading Partners program at Rocketship Rise Academy • Assessed student eligibility for enrollment in the Reading Partners program • Ensured the Reading Partners’ program and curricula meet the learning needs of 40 students from grades K-4 • Scheduled tutor-student sessions, managed accurate data records, and tracked student progress through regular assessments • Forged and maintained positive relationships within the school community to create a welcoming environment for students, volunteer tutors, faculty, and staff • Managed and observed each 45-minute learning session between student-tutor pairs • Tutor students according to scheduling needs • Scheduled and attended meetings with school administration and appropriate teachers to discuss student progress, and/or needs. Show less



Catholic Charities of the Archdiocese of Washington

• United States
• Individual and Family Services
• 200 - 300 Employee

• Community Organizing and Advocacy Intern

  • Jan 2019 - May 2019

  • Responsible for email correspondence with partnering organizations representatives • Scheduled and attended weekly meetings • Researched and analyzed social and educational challenges for minorities in Prince George’s Country area • Assisted with facilitating informational sessions and community building events (i.e. Community Building Listening Session) and advocated the concerns of local community members • Assisted the Joint Task Force with the Education Equity Initiative for PGCPS • Designed and organized the Student Integration Initiative for minority students within PGCPS Show less



EPIC-SMVI

• Direct Support Professional

  • May 2017 - Jun 2018

  • Coordinated and provided assistance to adults with intellectual and other developmental disabilities to obtain competitive employment • Managed and maintained client case files and confidential information • Scheduled and maintained day-to-day activities of clients including job interviews, resume workshops, etc. • Increased employment rate by 20% • Utilized assessment, evaluation, development, preparation, and training in his/her work • Initiated and established relationships by leveraging community involvement and networking contacts • Assisted with administrative tasks and special projects, answered routine questions and directed visitors calls • Maintained filing system and data entry Show less



Health Resources and Services Administration (HRSAgov), HHS

• United States
• Government Administration
• 700 & Above Employee

• Administrative Assistant

  • Jun 2014 - Aug 2014

  Temporary job under Summer Youth Employment Program • Assisted with Government Leaders for Tomorrow (GL4T) Program • Updated and formatted executive level presentations • Performed photocopying, faxing, and other clerical duties as assigned • Used friendly communication to interact with a wide range of people • Screened and answered telephone calls Temporary job under Summer Youth Employment Program • Assisted with Government Leaders for Tomorrow (GL4T) Program • Updated and formatted executive level presentations • Performed photocopying, faxing, and other clerical duties as assigned • Used friendly communication to interact with a wide range of people • Screened and answered telephone calls



DC Department of Human Services

• United States
• Individual and Family Services
• 100 - 200 Employee

• Administrative Assistant

  • Jun 2013 - Aug 2013

  Temporary job under Summer Youth Employment Program • Delivered exceptional customer service • Received, screened phone calls, directed visitors to person or department and answered routine questions • Performed photocopying and, faxing, scanning, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects Temporary job under Summer Youth Employment Program • Delivered exceptional customer service • Received, screened phone calls, directed visitors to person or department and answered routine questions • Performed photocopying and, faxing, scanning, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects



DC Department of Mental Health

• United States
• Hospitals and Health Care

• Administrative Assistant

  • Jun 2011 - Aug 2011

  Temporary job under Summer Youth Employment Program • Delivered exceptional customer service • Received, screened phone calls, directed visitors calls to appropriate person or department and answered routine questions • Performed photocopying and, faxing, scanning, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects Temporary job under Summer Youth Employment Program • Delivered exceptional customer service • Received, screened phone calls, directed visitors calls to appropriate person or department and answered routine questions • Performed photocopying and, faxing, scanning, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects



DC Department of Transportation

• Administrative Assistant

  • Jun 2010 - Aug 2010

  Temporary job under Summer Youth Employment Program • Received, screened phone calls, directed visitors calls to appropriate person or department and answered routine questions • Scanned files into database • Performed photocopying and, faxing, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects Temporary job under Summer Youth Employment Program • Received, screened phone calls, directed visitors calls to appropriate person or department and answered routine questions • Scanned files into database • Performed photocopying and, faxing, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects

• Administrative Assistant

  • Jun 2009 - Aug 2009

  Temporary job under Summer Youth Employment Program • Received, screened phone calls, directed visitors calls to appropriate person or department and answered routine questions • Scanned files into database • Performed photocopying and, faxing, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects Temporary job under Summer Youth Employment Program • Received, screened phone calls, directed visitors calls to appropriate person or department and answered routine questions • Scanned files into database • Performed photocopying and, faxing, maintained filing system and data entry and other clerical duties as assigned • Sorted and distributed mail, performed errands, and assisted with special projects