Information Technology Infrastructure Manager

• Jan 2021 - Present

Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end user satisfactionProvide leadership in planning and managing computer operations and production support, systems and database administration and network operationsEnsure system performance and SLA's are metManage IT resource requirements to ensure appropriate balance between tactical and strategic demandsImplement IT continuous improvement programsLead IT asset management team to ensure assets full lifetime cycle value is achievedManage strategic relationships with key IT product and service providersProvide in depth technical expertise for both tactical and operational initiativesProvision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applicationsAssess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projectsInterface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectivenessAnalyse and predict trends and develop long range plans designed to maintain cost effectivenessParticipate in IT strategy planning activitiesDevelop the reporting for vendor performance in areas that include quality, capacity, systems and responsivenessEnsure the infrastructure team is mitigating, monitoring and managing infrastructure related risksWork closely with project team members line managers for time allocation and prioritisationManages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needsParticipate in the budget process Show less

Head of technical architect

• May 2017 - Present

Managed major IT Solution including Project Plan, implementation, configuration, testing and maintaining SGBL infrastructure for new Core banking ,mobile banking,middelware solution based on latest storage technologies ,UNIX servers and Java application servers (IBM websphere, Oracle Weblogic).Lead efforts for new software selection with Gartner and OCTO including development of RFI/RFP, review and evaluate commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands-on execution where needed.Specify and design solutions that add value and efficiency across business areas and systems. Evaluate and undertake impact analyses on major design options and assess associated risks. Ensure that the system design balances functional, quality, security, and systems management requirementsLeaded technical team for environment implementation and delivery for Core banking ,mobile banking and middelware solution ,executed major high availability and business continuity tests and validations.Accomplished performance tests for Core banking with the collaboration of Temenos team . Show less

Senior Information Technology System Engineer

• May 2014 - May 2017

Managing Project from business requirements collection to delivery and sign off, including change requests, time, resources and budget analysis using Microsoft Project ToolImplement SAN Solutions, Business Continuity and Disaster Recovery, Backup Solution, Virtualization and Servers Consolidation…

IT Services Manager

• Sep 2013 - Apr 2014

Leaded Computel major enterprise technical projects from business requirements collection to delivery and sign off for SAN Solutions, business continuity , backup Solution, virtualization and servers consolidation… Leaded Computel major enterprise technical projects from business requirements collection to delivery and sign off for SAN Solutions, business continuity , backup Solution, virtualization and servers consolidation…

Senior System Engineer

• Jun 2007 - Apr 2014

Install and Configure Servers including Raid configuration,ILO management and emote deployment Install and Configure Storage arrays : NetApp, Fujitsu and EMC Install and Configure Hypervisors for virtual environment (VMware ESXi, and Microsoft Hyper V). Implement Symantec products solution : Backup Exec ,DLO, Endpoint Security,NetBackup Install and Configure Veeam Backup and Replication Implement Microsoft Active Directory, Exchange (2003, 2007, 2010,), ISA, DHCP, FTP… Install and configure Thin Clients (Fujitsu, Wyse) Install and configure Brocade FC Switches Install and configure NAS Storage Install and Configure Server Operating Systems (Microsoft Windows 2000-2003-2008-2012-2016 Server, Red Hat Enterprise) Deploy Symantec EndPoint Protection for servers and end users Deploy VDI Environments using VMware View Software Deploy, support and troubleshoot networks, switches, wireless access points and firewalls Show less

System Engineer

• Jul 2004 - Aug 2006

Designing, implementing and managing IT platform for several companies Networking infrastructure, Cisco Routers, switches, access points , servers installation, backup solutions, tapes, Active Directory, Raid, DHCP, DNS, Exchange Server & Mdaemon setup and configuration Designing, implementing and managing IT platform for several companies Networking infrastructure, Cisco Routers, switches, access points , servers installation, backup solutions, tapes, Active Directory, Raid, DHCP, DNS, Exchange Server & Mdaemon setup and configuration

field engineer

• 2002 - 2004