Charalampos Gatsoulis
Senior Consultant at Prosvasis SA- Claim this Profile
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English Full professional proficiency
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Greek Native or bilingual proficiency
Topline Score
Bio
Credentials
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DC - Core Professional: Academia Financials
Data CommunicationJun, 2017- Oct, 2024 -
DC - Core Professional: Premium HRM
Data CommunicationJun, 2017- Oct, 2024 -
Proficiency of Michigan
University of MichiganJul, 2013- Oct, 2024 -
Debt reduction and its interpretation in the modern Greek economy and labor market
Department of Banking and Financial Management- University of PiraeusNov, 2011- Oct, 2024 -
Quantitative Methods in Economics and Auditing
Department of Banking and Financial Management- University of PiraeusOct, 2010- Oct, 2024 -
Microsoft Office Specialist Master Certification (MOS)
Microsoft
Experience
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Prosvasis SA
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Greece
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Software Development
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1 - 100 Employee
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Senior Consultant
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May 2019 - Present
As a member of the support department, I deal with customer service for the company’s accounting and business programs. I am responsible for the PBS applications - Income Statements and Calculus Pros Ultra. In addition, I support the applications Calculus Accounting Ultra, PBS Revenue / Expenditure & General Accounting, Prosvasis Go. Subject of my work is to provide accounting and technical advice regarding applications, customer / colleague training, customer care and complaint management. Moreover, I provide suggestions for improving applications and finding errors in order to be implemented / corrected by the R&D department. Finally, after researching new customer needs, I forward sales leads to the respective department.
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Data Communication
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Greece
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Software Development
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1 - 100 Employee
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Sales Representative
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Apr 2017 - May 2019
As a member of the Sales Operations department, I was involved in the presentation and sale of self-created applications related to accounting offices computerization. In addition, I participated in processes related to the formulation of commercial policy, customer care, complaint management, drafting of offers & orders. Finally, I participated supportively as a test analyst in the R&D department. As a member of the Sales Operations department, I was involved in the presentation and sale of self-created applications related to accounting offices computerization. In addition, I participated in processes related to the formulation of commercial policy, customer care, complaint management, drafting of offers & orders. Finally, I participated supportively as a test analyst in the R&D department.
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Cashier
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Nov 2015 - Aug 2016
I was involved in customer service, cashier and store’s inventory of stock I was involved in customer service, cashier and store’s inventory of stock
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Invoices Issuer
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Sep 2015 - Sep 2015
Subject of my work was issuing invoices and vouchers for product delivery to customers Subject of my work was issuing invoices and vouchers for product delivery to customers
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Floras Book Store
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India
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Cashier
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Sep 2014 - Oct 2014
Main subject of my work was related to cashier's procedures, customer service and registration of invoices in the company’s computer system Main subject of my work was related to cashier's procedures, customer service and registration of invoices in the company’s computer system
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Bank of Greece
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Greece
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Banking
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700 & Above Employee
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Internship Program
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Jul 2013 - Oct 2013
During my internship I worked in the IRS order execution service of BoG. The main subject of my work was the registration of orders / remittances in the computer system of BoG, debt control in Tiresias, reconciliation of books at the end of the day and customer service. During my internship I worked in the IRS order execution service of BoG. The main subject of my work was the registration of orders / remittances in the computer system of BoG, debt control in Tiresias, reconciliation of books at the end of the day and customer service.
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Cashier
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Sep 2012 - Oct 2012
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Cashier
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Sep 2011 - Oct 2011
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Cashier
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Sep 2010 - Oct 2010
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Education
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2010 - 2014
Department of Banking and Financial Management- University of Piraeus
Bachelor's degree, Banking and Financial Support Services
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