Chanuka Gunawardana

Information Technology Field Technician at Office National Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Port Pirie, South Australia, Australia, AU

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Gihan Fonseka

I rarely come across real talents who stand out like Chanuka. I had the pleasure of working with Chanuka for several projects, collaborating on several project teams. Chanuka's ability to handle multiple projects was unlike any I’ve seen before. No matter how tense the situation, Chanuka made sure everyone left with a smile. As a team member or a leader, Chanuka earns my highest recommendation.

Janitha Chirath

Chanuka has an impressive pool of talents for employment while multi tasking skill stands out amongst all. He was an active member of organizing committees in student clubs and events whilst excelling in education. His social networking and relationship skill is excellent for his age and has a strong energetic personality that would help to drive a business forward. I have identified Chanuka as an individual who would give his heart and soul to the endeavor he chooses and never stops or turns until he reaches his goals. Will be an amazing work colleague for sure.

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Credentials

  • Foundations of Project Management
    Google
    Aug, 2022
    - Nov, 2024
  • IT Ticket Management with Typeform
    Coursera
    Jun, 2021
    - Nov, 2024
  • Technical Support Fundamentals
    Google
    Jun, 2021
    - Nov, 2024
  • First Aid
    Hero Head Quarters
    Sep, 2020
    - Nov, 2024

Experience

    • Australia
    • Retail Office Equipment
    • 1 - 100 Employee
    • Information Technology Field Technician
      • Oct 2022 - Present

      • Installing,swapping, deinstalling Eftpos system for Banks Including CBA, WestPack, Bendigo, Bank SA, NAB. • Completing Installations, swaps of eftpos devices for Ingenico Bombara, TFS, AmTek and Verifone in the area. • Completing eftpos tasks for Ingenico Bombara and Verifone. • Troubleshooting different types of printers, copiers in regional South Australia. • Installing Canon, Konica Minolta copiers and managing any issues with it. • Troubleshooting and fixing any IT related issues in regional companies.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Manager
      • Apr 2018 - Jun 2022

      • Managing the store productivity and all the customer issues face to face • Troubleshoot and solve all the technical issues in store • Report all incidents to administration • Manage all Customer issues, Customer feedbacks, Sales and documentation and etc. • Managing the store productivity and all the customer issues face to face • Troubleshoot and solve all the technical issues in store • Report all incidents to administration • Manage all Customer issues, Customer feedbacks, Sales and documentation and etc.

    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • IT Support Specialist
      • Oct 2021 - Jan 2022

      • Install, upgrade, support, and troubleshoot printers, and computer hardware. • Install, upgrade, support, and troubleshoot windows platforms, Microsoft Office 360, and other authorized desktop applications. • Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment. • Troubleshoot issues, and effectively resolve and/or escalate issues. • Work closely between the end users and other team members to ensure all service requirements are met. • Problem solve issues face-to-face with clients, including preparing IT equipment for new clients. • Provide timely communication on issue status and resolution.

    • Program Coordinator
      • Jan 2018 - Feb 2018

Education

  • CQUniversity
    Bachelor's degree, Information Technology Major in Network Security
    2018 - 2020
  • Pearson College London
    Diploma of hardware and software Configuration, Computer Hardware Engineering
    2017 - 2017
  • Mahinda College
    Advance level, Business/Commerce, General
    2003 - 2016

Community

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