Experience

Amaffi
• United Kingdom
• Personal Care Product Manufacturing
• 1 - 100 Employee
• Sales Associate

  • Aug 2023 - Present

COS
• Australia
• Retail Office Equipment
• 200 - 300 Employee
• Sales Associate

  • Nov 2022 - Aug 2023

Felicity J. Lord
• United Kingdom
• Real Estate
• 1 - 100 Employee
• Sales Negotiator

  • Aug 2022 - Oct 2022


Wren Kitchens

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Receptionist

  • Mar 2022 - Jul 2022

  Provide an excellent customer experience by meeting and greeting all customers coming into the showroom, advising them of our products and design process Answering any internal/external phone calls whilst proactively contacting customers to confirm their upcoming kitchen designer appointments Have good knowledge of the designer dashboard to support the sales process Support the Management team with tasks such as monitoring the showroom diary for availability and cancellations, the roll out of rotas, facilitating conference calls and staff reviews Assist in the creation of performance-based reporting, monitoring staff performance and task outcomes Measure the quality of customer experience via follow-up calls after quotations. Also liase with the Installations Team and Customer Service for customer queries and feedback Show less



Indeed Flex

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Operations Executive

  • Aug 2021 - Feb 2022

  - Providing support to IndeedFlex’s clients, via email & telephone, playing an integral role in managing all day-to-day operations, liaising between clients, workers and internal Account Managers. - Completing daily tasks across multiple workforce platforms, including but not limited to, Salesforce, Ring Central and Google Suite. - Deliver exceptional service to all clients/workers across all processes, and on individual KPIs and Targets. - Supporting implementation of new processes and procedures and contributing to the development of improved processes. - Efficiently managing all bookings and providing reports on all aspects of IndeedFlex’s bookings and other activities Show less



Bar Beach Grill

• United States
• Restaurants

• Waitress

  • May 2021 - Aug 2021

  - Providing a charming and efficient service to all during their visit. - Observing the floor to ensure the needs of all customers are always met, despite the high-stress environment. - Acting as an effective salesperson for company products and services, offering recommendations where appropriate. - Paying attention to detail when making and serving a range of beverages. - Processing transactions via POS system and solving customer conflict and problems when mistakes are made. - Demonstrating creativity by suggesting new marketing strategies through social media and restaurant trends such as ‘Bottomless Brunch’. - Successfully built and fostered customer relationships, whilst working co-operatively with colleagues to ensure a smooth service. Show less



BURNHAM GYMNASTICS CLUB LIMITED

• United Kingdom
• Advertising Services

• Gymnastics Coach

  • Sep 2014 - Dec 2018

  - Creating a fun and safe learning environment for children aged 4-15 - Building a professional, reliable and trusting relationship with both parents and gymnasts - Workplace organisation including admin work / health and safety - Maintaining a position of leadership when directing groups and classes whilst also working collaboratively with a team of coaches - Creating a fun and safe learning environment for children aged 4-15 - Building a professional, reliable and trusting relationship with both parents and gymnasts - Workplace organisation including admin work / health and safety - Maintaining a position of leadership when directing groups and classes whilst also working collaboratively with a team of coaches