Experience

Kairos Investment Management Company

• United States
• Real Estate
• 1 - 100 Employee

• Associate Investment Manager

  • Aug 2022 - Present



American Property Management

• Director Of Operations

  • 2012 - 2020

  •Responsible for the operational integrity of a multi-family portfolio consisting of 19 apartment communities and 4,000 total units including value add, conventional, senior affordable, tax credit, and lease-up communities•Provide value and efficiency for a wide client base encompassing private equity groups, private partnerships, sole owners, and government housing through an operational cohesive approach combined with streamlined processes•Hire, develop, and cross train a results driven and expense conscious Operations Team consisting of 130 employees through defined hiring processes, extensive hands-on training, optimizing co-creative learning and development workflows, and frequent feedback•Protect physical and financial aspects to assets through standard and ongoing inspections, defining areas of possible risks, frequent supply and demand-based analysis on markets, and working with controllers and owners to resolve gaps and financial performance Show less

• Regional Manager

  • 2015 - 2019

  •Oversee the daily operations of eight apartment communities consisting of six ownership groups•Responsible for 2,000 total units including conventional garden-style, value added, senior affordable, and lease up properties with 8% revenue growth and 13% NOI growth over current year•Revived underperforming properties to selling condition, and handled due diligence inspections for three property sales over current year•Promotes client satisfaction and retention through timely reporting and on-going communication about the performance of the properties, and responds quickly and with urgency to client and owner concerns•Develops annual budgets for the properties and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statement against approved budget, and working with thecontrollers, owners, and others to address and resolve gaps in financial performance•Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals through standard inspection processes for all properties, reviewing financials, markets and operational reports, and developing and implementing appropriate action plans to achieve results•Develop and cross train a sales-driven and expense conscious Region consisting of 50 employees through extensive hands-on training, and management of performance in accordance with company policies, values, and business practices Show less

• Community Director

  • 2012 - 2015

  • Managed the daily operations of a 173 unit, Section 42 and Tax Credit housing apartment community with 11% Physical Occupancy growth and 8% NOI growth from June 2014 through March 2015• Maintained 0.2% bad debt levels through aggressive collection procedures utilizing all appropriate legal notices and measures• Maintained stringent regulatory protocols in compliance with Government Subsidy Laws (Section 42)• Revived an underperforming property to selling condition by focusing the staff on resident relationship through excellent communication and follow up to ensure satisfaction and resident retention• Aided in property sale by conducting tours to prospective buyers, apartment inspections, property improvement projects, and coordinated office and maintenance sup Show less