Experience

Le Labo Fragrances

• United States
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Ecommerce Associate

  • Oct 2018 - Present

  •Responsible for the day-to-day operations of the Toronto E-Store. Responsibilities include inventory management, maintenance of the infrastructure of the shipping facility, liaising with the Concierge for special requests and orders, and communicating with clients for order related inquiries or concerns. •Responsible for the accurate and timely fulfillment of online orders – which involves order processing, pick-pack and dispatch for all of Canada according to Le Labo’s packaging standards•Coordinate with NY Warehouse and Digital Operations for inventory needs•Submission of Purchase Orders according to needs•Receiving of goods and ensuring quantities match•Maintain stock and supply levels•Submit Cycle Counts, Month End Inventory, Returns and Quality Control Logs•Utilize and monitor inventory management platform•Local matrix reporting to Canada Account Coordinator•Organize stockroom and ensure work space is safe and clean•Process orders from the ecommerce platform•Submit shipment manifest, and end of day report•Maintain strong relationships with delivery service representatives



Saks OFF 5TH

• United States
• Retail
• 700 & Above Employee

• Operations Coordinator

  • Nov 2017 - Sep 2018

  •The Operations Coordinator oversees the efficiency and productivity of the back of house functions including Door to Floor process, price changes and cashiering support. •Store opening and closing functions and the daily operational functions of the store. •Supports training of associates on processes, standards, tasks, and product knowledge; and acts as the Selling & Service Leader. •Oversees efficient processing and movement of merchandise through Door to Floor, Price Changes, re-ticketing, RTV’s (Return to Vendor), MOOS (Mark Out of Stock), mis-mates, Ship from Store, Store to Store and Locator.•Organizes back of house area and tools including signage, sign holders, and store supplies. •Supports the merchandise presentation and signage standards in partnership with ASMs and Supervisors. Coaches associates on standards and adherence to corporate visual directives. •Supports the inventory shortage strategy, results, and concerns and communicates policies and procedures to store population.•Ensures that the store is a safe working and shopping environment, orders store supplies, communicates facility or housekeeping issues and partners to resolve them.



Saks Fifth Avenue

• United States
• Retail
• 700 & Above Employee

• Merchandising Associate

  • Aug 2016 - Oct 2017

  Oversaw store Shipping/ Receiving Department• Wrapped, packed and standardized customer owned merchandise meeting daily deadlines•Multi-task to solve customer issues and concerns, manage store operational supplies while maintaining daily operations•Trained quality associates entering this department to ensure overall success•Managed the processing of online purchases returned in store via Borderfree and Cross-border using the correct protocol•Process and track daily shipments•Effectively communicate with all sales team and management to ensure overall knowledge and continuous support•Execute price changes, reticketing, MOOS (Mark out of Stock), sell-off processes.•Execute and manage store to store transfers, Locator, NAVS (Not Available for Sale) and RTVs (Return to Vendor) across the store•Assist support team for all operational needs across all departments•Point of contact for all shipping and receiving inquiries •Point of contact in regards to P.O. processing/bookings, Asset Protection, store supply replenishment, operational requirements and general investigations across all departments



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Sales associate - Paint Department

  • Aug 2012 - Aug 2016

  •Assisted customers with selecting products that best fit their personal and professional needs•Cross trained in several departments and provided support for the sales team when needed•Met incoming customers and provided immediate assistance•Provided expert product and service information•Filled orders for contractors daily•Operated heavy machinery for stock replenishment and enhancing the customer service experience•Licensed to operate the sit-down forklift, reach truck and order picker during hours of operation as well as periods we are closed.