Experience

Fabutan Sun Tan Studios

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Manager & Sales Representative

  • Mar 2021 - Present

  ➤ Work towards the success and professionalism of the business, as well as maintain a positive relationship with the clients and community. ➤ Provide exceptional customer service by ensuring the salon is a welcoming, judgment free, non-discriminative environment where everyone is welcome. ➤ Perform administrative duties, such as basic bookkeeping, inventory orders, managing client schedules and composing bi-weekly rosters in order for the salon to run efficiently and effectively amongst all employees. ➤ Accountable for basic receipts, expenses, and assist in advertising and social media platforms. ➤ Devise social media 'pop-up promotions' in order to grab customers attention and reminding customers they are valued, leading to positive relationships and a fluent flow of daily clients. Show less



Sammy J's Grill & Bar

• Canada
• Restaurants
• 1 - 100 Employee

• Shift Lead

  • Jan 2017 - Jan 2021

  ➤ Assist in the success and professionalism of the business by developing positive customer relationships and providing exceptional customer service. ➤ Manage employees, cash deposits, customer concerns and recording nightly manager logs (sales projections and actuals) to ensure that the restaurant run effectively and efficiently. ➤ Maintain a meaningful and professional relationship with customers by engaging in conversation and remembering personal facts about them, making them feel heard. ➤ Supervising and overseeing other employees, delegating responsibilities while also serving customers and managing time accordingly to ensure all duties are done and all customers are satisfied. Show less



Kelowna Toyota

• Canada
• Retail Motor Vehicles
• 1 - 100 Employee

• Office Administrator

  • Sep 2019 - Nov 2020

  ➤ Provide exceptional customer service, including answering calls on switchboard systems, greeting all customers and directing them accordingly, managing client schedules and building trustworthly relationships with valued clients. ➤ Compose invoices and take payments for vehicle purchases, manage all cash, receipts and nightly safe deposits as a trusted employee. ➤ Organize office supplies and take accountability for ordering office inventory for all departments of the dealership, while assisting in keeping track of inventory counts. ➤ Successfully plan staff events in order for employees to connect in a different setting and further build relationships with one another with team building exercises that ultimately increase overall productivity in the workplace. Show less