Chante Jones
Senior Analyst at Atlas Executive Consulting, LLC- Claim this Profile
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Bio
Credentials
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AWS
American Welding Society
Experience
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Atlas
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United States
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Business Consulting and Services
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1 - 100 Employee
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Senior Analyst
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Dec 2020 - Present
• Preparing financial transactions via analysis via workbook for the creations of USCG financial statements to include in-depth analysis and reconciliation based on treasury analytical differences. • Responsible for the creation of prior year recovery manual journal vouchers in the Core Accounting System. • Respond to monthly and quarterly internal control requests and test of design and test of effectiveness. • Communicate effectively with the budget execution team at Coast Guard… Show more • Preparing financial transactions via analysis via workbook for the creations of USCG financial statements to include in-depth analysis and reconciliation based on treasury analytical differences. • Responsible for the creation of prior year recovery manual journal vouchers in the Core Accounting System. • Respond to monthly and quarterly internal control requests and test of design and test of effectiveness. • Communicate effectively with the budget execution team at Coast Guard Headquarters. • Perform in-dept analysis of various financial reports to create a reconciliation to post prior year recoveries. • Track balance at the budgetary category and PPA level for unexpired appropriations. • Respond to various DHS monthly deliverables such as TIER analytics and abnormal balance reports, SF 132 to 133 reconciliation, and assist with monthly Management Execution Report. • Analyze and correct TIER fatal errors and warnings. • Responsible for leading initiatives in the absence of senior accountants. • Identify and communicate accounting, finance, and auditing issues to Branch Chief. • Understand government procedures and standards to identify, recommend, and implement operational improvements to internal audit procedures. • Perform analytical procedures and analysis to detect unusual financial relationships. • Conduct validations to ensure accounts are reflected correctly in DHS financial systems. • Perform complex analysis requirements related to a variety of appropriation accounts. • Ensure adjustments are made accurately and in a timely manner. • Analyze adjustments and ensure proper documentation is provided within USCG guidelines. • Perform trial balance reviews for any general ledger discrepancies and make corrections as needed. • Review and determine correct accounting transactions required for processing adjustments in the corresponding financial management system.
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Senior Analyst
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Dec 2020 - Present
• Instrumental in creating JV/OTA initiatives that decreased auditor questions from 84% in 2020 to 9% in 2021 • Created USCG desk guide to tic and tie financial reporting packages. • Serves as subject matter expert (SME) to the tic and tie team for JV/OTA packet inquires. • Performing analysis of various on-top adjustments and manual JV that are submitted to external auditors to include ticking and tying general ledger accounts, transaction codes, debits and credits, and supporting… Show more • Instrumental in creating JV/OTA initiatives that decreased auditor questions from 84% in 2020 to 9% in 2021 • Created USCG desk guide to tic and tie financial reporting packages. • Serves as subject matter expert (SME) to the tic and tie team for JV/OTA packet inquires. • Performing analysis of various on-top adjustments and manual JV that are submitted to external auditors to include ticking and tying general ledger accounts, transaction codes, debits and credits, and supporting documentation. • Identify and communicate accounting, finance, and auditing issues to Branch Chief. • Provide recommendations for process improvements to Branch Chief. • Understand government procedures and standards to identify, recommend, and implement operational improvements to internal audit procedures. Perform analytical procedures and analysis to detect unusual financial relationships. • Analyze supporting documentation provided for financial reporting activities. • Analyze financial documents to ensure accuracy for external audit. • Initiate management representation letter recommendations and draft audit reports for management and executive reviews.
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Army National Guard
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United States
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Armed Forces
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700 & Above Employee
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42A Human Resource Specialist
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Aug 2016 - Present
Assist on all human resource support matters. Maintain emergency notification data. Ensure beneficiary contact information is up to date. Responsible for the readiness and resources of all unit soldiers. Provide postal and personnel accountability support. Evaluate soldiers' career desires and qualifications for advanced assignments and prepares and processes requests for transfer or reassignment. Arrange for soldier's removal boards and handle any… Show more Assist on all human resource support matters. Maintain emergency notification data. Ensure beneficiary contact information is up to date. Responsible for the readiness and resources of all unit soldiers. Provide postal and personnel accountability support. Evaluate soldiers' career desires and qualifications for advanced assignments and prepares and processes requests for transfer or reassignment. Arrange for soldier's removal boards and handle any disciplinary documentation when a soldier loses rank. Prepare and maintains officer and enlisted personnel records. Transfer records to the new home of record or new duty station. Process personnel for separation and retirement. Process and executes Personnel Service Center level procedures and actions. Process applications for OCS, warrant officer flight training, or other training. Process recommendations for awards and decorations.
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Allied Trade Specialist
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Sep 2014 - Aug 2016
Work with various types of ferrous and non- ferrous metals and materials used in the fabrication of mechanical parts. Read blueprints and drawings or work from oral instructions. Identify characteristics and use of metals. Use hand tools, measuring tools and operate and maintain machines; such as drilling machines, lathes, milling machines, grinders, lathe attachments, and related shop equipment. Perform oxyacetylene, electric arc, gas metal arc welding (GMAW), and gas tungsten arc welding… Show more Work with various types of ferrous and non- ferrous metals and materials used in the fabrication of mechanical parts. Read blueprints and drawings or work from oral instructions. Identify characteristics and use of metals. Use hand tools, measuring tools and operate and maintain machines; such as drilling machines, lathes, milling machines, grinders, lathe attachments, and related shop equipment. Perform oxyacetylene, electric arc, gas metal arc welding (GMAW), and gas tungsten arc welding (GTAW). Perform trailer-mounted welding shop set up and follow welding safety standards. Perform air arc cutting, arc gouging, shielded metal arc welding (SMAW) and flux core arc welding (FCAW). Perform metal body repair, installation and removal of plugs, studs, screws, and inserts.
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Harbor Group Management Company
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United States
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Real Estate
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500 - 600 Employee
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Lead SODA Auditor
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Jun 2017 - Dec 2019
• Audit charges and credits in MRI Accounting System to ensure processing accuracy. • Audit ledger for accuracy and was able to recover over $375,000 in discrepancies. • Audit, process and distribute unclaimed funds in accordance with state law within the required time frame, saved $15,000 through negotiating with state treasury departments. • Ensure security refunds, interest and credits are properly coded and distributed to correct Accounts Payable Clerk. • Answer inquiries from… Show more • Audit charges and credits in MRI Accounting System to ensure processing accuracy. • Audit ledger for accuracy and was able to recover over $375,000 in discrepancies. • Audit, process and distribute unclaimed funds in accordance with state law within the required time frame, saved $15,000 through negotiating with state treasury departments. • Ensure security refunds, interest and credits are properly coded and distributed to correct Accounts Payable Clerk. • Answer inquiries from on-site team members, regional managers and corporate legal personnel. • Verify balance due on accounts for collection agencies. • Audit, process and distribute unclaimed funds in accordance with state law within the required time frame. • Prepare monthly reports for executive managers. • Proficient in Fair Housing Laws and various state security deposit guidelines • Provide training for onsite personnel on state laws for processing security deposit accounts. • Create presentations for annual corporate conferences and regional quarterly meetings. Show less • Audit charges and credits in MRI Accounting System to ensure processing accuracy. • Audit ledger for accuracy and was able to recover over $375,000 in discrepancies. • Audit, process and distribute unclaimed funds in accordance with state law within the required time frame, saved $15,000 through negotiating with state treasury departments. • Ensure security refunds, interest and credits are properly coded and distributed to correct Accounts Payable Clerk. • Answer inquiries from… Show more • Audit charges and credits in MRI Accounting System to ensure processing accuracy. • Audit ledger for accuracy and was able to recover over $375,000 in discrepancies. • Audit, process and distribute unclaimed funds in accordance with state law within the required time frame, saved $15,000 through negotiating with state treasury departments. • Ensure security refunds, interest and credits are properly coded and distributed to correct Accounts Payable Clerk. • Answer inquiries from on-site team members, regional managers and corporate legal personnel. • Verify balance due on accounts for collection agencies. • Audit, process and distribute unclaimed funds in accordance with state law within the required time frame. • Prepare monthly reports for executive managers. • Proficient in Fair Housing Laws and various state security deposit guidelines • Provide training for onsite personnel on state laws for processing security deposit accounts. • Create presentations for annual corporate conferences and regional quarterly meetings. Show less
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AvalonBay Communities
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United States
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Real Estate
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700 & Above Employee
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Customer Service
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Jul 2014 - Jun 2017
-Maintain all documentation in accordance with AvalonBay policy and procedure. -Ensure all information provided to the residents is accurate and complies with regulatory and departmental requirements. -Process all resident phone payments in accordance with current Policy and Procedure. -Handle and resolve resident inquiries with regard to their financial accounts. -Ensure all account inquiries are followed up on within the agreed upon timeframe. -Complete duties and tasks as… Show more -Maintain all documentation in accordance with AvalonBay policy and procedure. -Ensure all information provided to the residents is accurate and complies with regulatory and departmental requirements. -Process all resident phone payments in accordance with current Policy and Procedure. -Handle and resolve resident inquiries with regard to their financial accounts. -Ensure all account inquiries are followed up on within the agreed upon timeframe. -Complete duties and tasks as assigned by the Team Manager. -Handle phone calls from prior residents and accounts in the legal process. -Handle, de-escalate, and resolve escalated/supervisor calls through Escalation queue. -Provide assistance to community associates. -Conduct side-by-sides with corporate and community visitors. -Provide support to new hire training as an integration coach in the training room. Show less -Maintain all documentation in accordance with AvalonBay policy and procedure. -Ensure all information provided to the residents is accurate and complies with regulatory and departmental requirements. -Process all resident phone payments in accordance with current Policy and Procedure. -Handle and resolve resident inquiries with regard to their financial accounts. -Ensure all account inquiries are followed up on within the agreed upon timeframe. -Complete duties and tasks as… Show more -Maintain all documentation in accordance with AvalonBay policy and procedure. -Ensure all information provided to the residents is accurate and complies with regulatory and departmental requirements. -Process all resident phone payments in accordance with current Policy and Procedure. -Handle and resolve resident inquiries with regard to their financial accounts. -Ensure all account inquiries are followed up on within the agreed upon timeframe. -Complete duties and tasks as assigned by the Team Manager. -Handle phone calls from prior residents and accounts in the legal process. -Handle, de-escalate, and resolve escalated/supervisor calls through Escalation queue. -Provide assistance to community associates. -Conduct side-by-sides with corporate and community visitors. -Provide support to new hire training as an integration coach in the training room. Show less
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Customer Service Representative
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Sep 2013 - Apr 2014
Answer and respond to incoming calls from employees and former employees with questions about their benefits, ranging from retirement or 401K benefits to health and welfare benefits. Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner Follow up on outstanding issues to ensure resolution, keep the customer informed on the status of research, close out case when complete. Understand, apply and communicate conceptual elements of… Show more Answer and respond to incoming calls from employees and former employees with questions about their benefits, ranging from retirement or 401K benefits to health and welfare benefits. Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner Follow up on outstanding issues to ensure resolution, keep the customer informed on the status of research, close out case when complete. Understand, apply and communicate conceptual elements of Benefits and/or Human Resources rules, regulations. Handle confidential information with sensitivity and discretion in accordance with Data Privacy requirements. Adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume. Navigate multiple software applications at once to provide a positive customer experience. Handle multiple tasks and prioritize while working in fast paced call center environment. Exercise written and verbal communication skills required with an emphasis on customer service. Provide information to customers in a way that is easily understood. Show less Answer and respond to incoming calls from employees and former employees with questions about their benefits, ranging from retirement or 401K benefits to health and welfare benefits. Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner Follow up on outstanding issues to ensure resolution, keep the customer informed on the status of research, close out case when complete. Understand, apply and communicate conceptual elements of… Show more Answer and respond to incoming calls from employees and former employees with questions about their benefits, ranging from retirement or 401K benefits to health and welfare benefits. Provide information and resolve any issues pertaining to these calls in a timely, courteous and professional manner Follow up on outstanding issues to ensure resolution, keep the customer informed on the status of research, close out case when complete. Understand, apply and communicate conceptual elements of Benefits and/or Human Resources rules, regulations. Handle confidential information with sensitivity and discretion in accordance with Data Privacy requirements. Adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume. Navigate multiple software applications at once to provide a positive customer experience. Handle multiple tasks and prioritize while working in fast paced call center environment. Exercise written and verbal communication skills required with an emphasis on customer service. Provide information to customers in a way that is easily understood. Show less
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Kmart
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United States
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Retail
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700 & Above Employee
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Front End Supervisor
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Jun 2002 - Aug 2006
Performed daily audits on cash drawers to ensure a correct balance of $3,500. Facilitated training for new hires in the area of policies and procedures. Responsible for supervising and scheduling breaks for all cashiers and maintenance associates. Supervised twenty three check-out lines to ensure efficiency was maximized. Assisted customers and providing excellent customer service. Communicated with management to ensure goals were being met. Performed daily audits on cash drawers to ensure a correct balance of $3,500. Facilitated training for new hires in the area of policies and procedures. Responsible for supervising and scheduling breaks for all cashiers and maintenance associates. Supervised twenty three check-out lines to ensure efficiency was maximized. Assisted customers and providing excellent customer service. Communicated with management to ensure goals were being met.
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Education
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2017 - 2019
Saint Leo University
Master of Business Administration (M.B.A.), Accounting -
2004 - 2009
East Carolina University
Bachelor's degree, Sports Studies Minor in Business
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