Chantal Louw

Sales Coordination / LPR Engine Sales at MTU South Africa
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, ZA

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Experience

    • Sales Coordination / LPR Engine Sales
      • Feb 2008 - Present

      Montague Gardens, Cape Town Manage Costing of jobs. check and monitor all costing functions via SAP B1 within the Sales back office. Assist the sales team with the quote process, cost calculations and prepare the customer invoices accordingly. Check and prepare all job files with a final costing report for the montly job closing meeting with Senior Manager Sales. Liaise with customers and the Sales Team as to all admin requirement for engine sales. General admin: - Check that all job files are completed,… Show more Manage Costing of jobs. check and monitor all costing functions via SAP B1 within the Sales back office. Assist the sales team with the quote process, cost calculations and prepare the customer invoices accordingly. Check and prepare all job files with a final costing report for the montly job closing meeting with Senior Manager Sales. Liaise with customers and the Sales Team as to all admin requirement for engine sales. General admin: - Check that all job files are completed, accurate and recorded manually or electronically before the monthly job closing meeting. - Prepare and check that all job folders on the system / server have the relevant documentation and are updated and correct. - Defence, Powergen, Mining, Rail and Marine applications, liaise directly with the customers and Sales Team and prepare or assist with all quotes, cost calcs and invoicing. - Follow up inter departmentally to check that all picking slips, internal job quotes, internal job purchase orders and delivery notes are captured accurately per engine sales job. - Manage all customer queries and complaints efficiently, and record complaints as per internal TQM requirements. - SAP B1: Prepare and capture all engine sales jobs as per SAP B1 requirements and run all reports relevant to the Engine Sales Department. - Liaise with all relevant role players regarding jobs where necessary. - Manage and maintain all systems administration i.e. SAP B1 - Procurement of outwork and order to external suppliers. - Procurement of engines from foreign suppliers. - Follow up and mange the order confirmation of expected engine delivery dates. - Assist the Logistic Department with engine stock management when necessary. - Assist all other departments with admin issues related to engine sales. Competencies: - Leadership and initiative - Accuracy and attention to detail - Interpersonal skills - Teamwork - Strong ethics - Honesty and oppenness to discuss various issues. - Willingness to learn and assist.

    • Customer Coordination Marine, Governmental, Oil and Gas
      • Feb 2008 - Present

      Montague Gardens, Cape Town

    • Client Liaison Officer
      • Dec 2003 - Dec 2007

      Answering of all incoming calls for service (+- 200 calls per day) Booking all calls for service on the relevant driver tripsheets. Printing of manifest documents (waybills) Routing driver tripsheets by area Booking out products needed from stock warehouse. Issuing stock requisitions Procurement Assisting billing clerk with correctness of invoices. Correcting customer complaints. Member of Equity Forum Assisted HR Manager and PA functions to the Operations… Show more Answering of all incoming calls for service (+- 200 calls per day) Booking all calls for service on the relevant driver tripsheets. Printing of manifest documents (waybills) Routing driver tripsheets by area Booking out products needed from stock warehouse. Issuing stock requisitions Procurement Assisting billing clerk with correctness of invoices. Correcting customer complaints. Member of Equity Forum Assisted HR Manager and PA functions to the Operations Managers Internal sales functions: Taking all incoming calls for new service. Order processing. Doing quotations for the clients. On acceptance of quote, the client is opened on the system as a new debtor after credit vetting. Pulling of sales revenue reports and reports on Top 20 customers. Doing client visits with the sales rep from time to time. Show less

    • Sales Support
      • Jan 1999 - Aug 2003

      Sales Support to 4 Account Executives and Sales Manager. Processing of all new and renewal contracts. Arranging that clients have access to the database. Data Capturing of client usages on system. Monitoring of key accounts usage. Doing telephonic training to clients. Organising and facilitating of training workshops. Organising and chairing Industry Information Sharing Meetings. Spreadsheets Graphs Telesales Ordering of stationery and teas and coffees

Education

  • South Peninsula College
    Business Management & Entrepreneurship, Business Administration and Management, General
    1995 - 1997
  • Tafelsig High
    Matric 1994
    1991 - 1994

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