Head Of Sales

• Mar 2022 - Present

Founded in 1999, we continue to focus on the quality of our service, infrastructure, and most importantly, the support of our customers. Our customers are the key to our success, and we promise to be flexible, transparent and competitive while delivering the latest technology solutions that fit real business needs. At Elite, we consider it a privilege that our customers trust us, and we are determined to not only meet expectations, but exceed them. We aspire to be our customers partner of choice, and we pride ourselves on our quality, integrity and resilience. We want to ensure that our customers always have confidence in our reliability and quality. We know that our customers deserve the best of breed, and we want them to know they can trust us to deliver that. Services we offer include: Data Centre Services & Colocation Connectivity Private Cloud Private Backup Network Infrastructure - Managed Services Professional Services - Network Management Domain Hosting

Sales Manager

• Oct 2021 - Mar 2022

Managed own Sales Pipeline and worked to personal KPI's & Targets Managed Team Pipeline with accountability to the business for the whole number Technical Presales Involvement & Solution Scoping Coached, Mentored and Developed Sales Team Created and Utilised full induction, sales and product training programme Weekly & Monthly Reporting Refined Sales Processes & Sales Strategy Annual Budgets for Sales & Marketing Division Continued Learning & Development on Product & Service sets Collaborated with Marketing to facilitate Content delivery for website and Email Campaigns

Sales Manager

• Jul 2020 - Oct 2021

Managed own Sales Pipeline and worked to personal KPI's & Targets Managed Team Pipeline with accountability to the business for the whole numberTechnical Presales Involvement & Solution ScopingCoached, Mentored and Developed Sales TeamCreated and Utilised full induction, sales and product training programmeBi-Monthly & Monthly Reporting, including to the BoardParticipated in the implementation and configuration of the chosen CRMRefined Sales Processes & Sales StrategyAnnual Budgets for Sales & Marketing DivisionContinued Learning & Development on Product & Service setsContent Writing - Guides & Articles for Company Website and Marketing Campaigns

Business Development Executive

• Jun 2019 - Jun 2020

Key Account Manager

• Sep 2018 - May 2019

My role was to be employed as a Key Account Manager, forging successful and long term relationships with ITSB's Customers as well as driving new business sales.Account Management; Managing a portfolio of clients across a range of sectors including Education, Charity and EnterpriseNetworking Events - Research and Contact prospective clientsEstablish and maintain relationships with Existing, Lapsed and Prospective / New customersGenerate Sales Leads via referral and recommendationAchieve / Exceed set revenue targets and KPI'sQuote Generation, Quote Chasing, Sales Order Processing, Proposal CreationMentoring, Training / CoachingExhibitions, Mail Marketing, Client Meetings, Field Sales

Account Executive

• Nov 2017 - Sep 2018

I was employed as an Account Manager up until September 2018 when I was promoted to Key Account Manager.My goal was to work to a number of targets to achieve growth and increased spend with existing customers on a monthly service basis as well as one time targets. This was achieved by offering a wide range of services across the IT and Telecoms sector.I was responsible for looking after and managing customers on a daily basis including supporting them as well as identifying new opportunities through the process of direct, face to face meetings.

Account Manager

• Aug 2015 - Oct 2017

My role was to be employed as an Account Manager, forging successful and long term relationships with Cannon Customers as well as driving New Business Sales. Account Management; Managing a portfolio of SME to Blue Chip clientele B2B Lead Generation - Research and Contact prospective clients Establish and maintain relationships with Existing, Lapsed and Prospective / New customers Generate Sales Leads for Sales Office and Field; Win business for Sales Office Achieve / Exceed set revenue targets and KPI's Quote Generation, Quote Chasing, Sales Order Processing Mentoring, Training / Coaching , Exhibitions, Mail Marketing, Client Meetings

Pub Holding Manager

• Jul 2010 - Jul 2015

I worked in the capacity of Holding Manager / Licencee. Carrying my own personal licence, I was responsible for the full day to day running of pubs from the ground up. I created, implemented and progressed Business Plans for individual premises. I was in a pub for any amount of time, and it varied considerably. The pubs I ran had fallen by the wayside for one reason or another and I was responsible for rebuilding trade, eradicating any issues and making them financially viable for a long term tenant. I was responsible for bookkeeping, submitting expenses, marketing through all and any avenues available including social media etc. I also worked closely with local police enforcement, local / licencing authorities and Pubwatch. Part of my role was also to coordinate and oversee any repairs and building works with 3rd party contractors that were necessary to recover and rebuild the premises and trade.