Chanphana (ANA) Noun

Director of Human Resources at Hyatt Regency Phnom Penh
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Contact Information
us****@****om
(386) 825-5501
Location
Cambodia, KH

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Experience

    • Cambodia
    • Hospitality
    • 1 - 100 Employee
    • Director of Human Resources
      • Feb 2020 - Present

    • Hospitality
    • 700 & Above Employee
    • HR Manager (Pre-Opening)
      • Jun 2018 - Feb 2020

    • Cambodia
    • Hospitality
    • 1 - 100 Employee
    • Talent and Culture Manager (HR. Manager)
      • Jan 2013 - Feb 2020

       Oversee the Human Resources operation including training and development Ensure that all Managers and colleagues follow the correct HR procedures and that proper documentation is received Obtain additional responsibilities as an acting HR Manager after the departure of the Director of Talent & Culture and fully taking charge of Human Resources Department  Issue contracts to all new colleagues Provide recruitment updates to all Management as and when applicable Organize the monthly colleague committee meeting and take meeting minutes  Issue promotion/salary increase letters to colleagues Chair the Colleague Committee Meeting on a monthly basis Assist in the completion of all monthly reports for the Brand Office Assist in dealing with all colleague related queries Ensure that annual and probation period appraisals are completed on time Give advice on all disciplinary and grievance issues Creating and deleting email access for new starters and leavers Complete the colleague turnover report on a monthly basis Assist Director of Talent & Culture to disseminate information affecting employer-employee relations, employee activities, hotel personnel policies and programs  Involved with coaching and counseling  Responsible for updating the manning guide Show less

    • Training And Development Officer
      • Jan 2013 - Aug 2014

       Assist in the creation, implementation and facilitation of a Hotel Training Plan andbudget that is aligned with the hotel’s goals and strategic plan Initiate, co-ordinate, execute and follow-up on all training activities within the hotel Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching and guidance and support Provide support and development of Departmental Trainers as required Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry  Update training information in employee HR System, maintain accurate records of activities and participant information Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized  Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues Assisting with general support for HR office (including front counter, benefits and recruiting) and participate and assist in other projects as required Champion all Colleague Committee related initiatives including monthly recognition and Committee MeetingsTraining Programmes to be conducted:1. Corporate Training Program2. In-house training program Show less

    • Human Resources Coordinator
      • Jan 2011 - Dec 2012

       Book tickets for all new colleague arrivals and departing colleagues Issue contracts to all new colleagues Complete the colleague turnover report on a monthly basis Collate all exit interview feedback and produce the monthly report. Provide recruitment updates to all Management as and when applicable Organize the monthly colleague committee meeting and take meeting minutes  Issue promotion/salary increase letters to colleagues Issue letters and book exit interviews for all colleagues who have resigned and ensure that the clearance process is completed and final payment is organized Process all colleague status changes and register profiles for new starters and leavers for the monthly payroll Assist with interviews and reference checks for level 1 positions Responsible for producing the monthly colleague newsletter Updating and tracking annual and probation period appraisals Assist colleagues will all HR related queries and questions Creating and deleting email access for new starters and leavers Display the Pathfinder job postings as and when received from Brand Office Responsible for updating the manning guide Show less

Education

  • National University of Management
    Bachelor's degree, Graduated Bachelor Degree of Hotel Management and Hospitality
    2007 - 2011

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