Chanphana (ANA) Noun
Director of Human Resources at Hyatt Regency Phnom Penh- Claim this Profile
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Bio
Experience
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Hyatt Regency Phnom Penh
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Cambodia
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Hospitality
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1 - 100 Employee
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Director of Human Resources
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Feb 2020 - Present
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Courtyard by Marriott
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Hospitality
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700 & Above Employee
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HR Manager (Pre-Opening)
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Jun 2018 - Feb 2020
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Raffles Hotel Le Royal, Phnom Penh
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Cambodia
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Hospitality
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1 - 100 Employee
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Talent and Culture Manager (HR. Manager)
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Jan 2013 - Feb 2020
Oversee the Human Resources operation including training and development Ensure that all Managers and colleagues follow the correct HR procedures and that proper documentation is received Obtain additional responsibilities as an acting HR Manager after the departure of the Director of Talent & Culture and fully taking charge of Human Resources Department Issue contracts to all new colleagues Provide recruitment updates to all Management as and when applicable Organize the monthly colleague committee meeting and take meeting minutes Issue promotion/salary increase letters to colleagues Chair the Colleague Committee Meeting on a monthly basis Assist in the completion of all monthly reports for the Brand Office Assist in dealing with all colleague related queries Ensure that annual and probation period appraisals are completed on time Give advice on all disciplinary and grievance issues Creating and deleting email access for new starters and leavers Complete the colleague turnover report on a monthly basis Assist Director of Talent & Culture to disseminate information affecting employer-employee relations, employee activities, hotel personnel policies and programs Involved with coaching and counseling Responsible for updating the manning guide Show less
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Training And Development Officer
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Jan 2013 - Aug 2014
Assist in the creation, implementation and facilitation of a Hotel Training Plan andbudget that is aligned with the hotel’s goals and strategic plan Initiate, co-ordinate, execute and follow-up on all training activities within the hotel Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching and guidance and support Provide support and development of Departmental Trainers as required Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry Update training information in employee HR System, maintain accurate records of activities and participant information Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues Assisting with general support for HR office (including front counter, benefits and recruiting) and participate and assist in other projects as required Champion all Colleague Committee related initiatives including monthly recognition and Committee MeetingsTraining Programmes to be conducted:1. Corporate Training Program2. In-house training program Show less
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Human Resources Coordinator
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Jan 2011 - Dec 2012
Book tickets for all new colleague arrivals and departing colleagues Issue contracts to all new colleagues Complete the colleague turnover report on a monthly basis Collate all exit interview feedback and produce the monthly report. Provide recruitment updates to all Management as and when applicable Organize the monthly colleague committee meeting and take meeting minutes Issue promotion/salary increase letters to colleagues Issue letters and book exit interviews for all colleagues who have resigned and ensure that the clearance process is completed and final payment is organized Process all colleague status changes and register profiles for new starters and leavers for the monthly payroll Assist with interviews and reference checks for level 1 positions Responsible for producing the monthly colleague newsletter Updating and tracking annual and probation period appraisals Assist colleagues will all HR related queries and questions Creating and deleting email access for new starters and leavers Display the Pathfinder job postings as and when received from Brand Office Responsible for updating the manning guide Show less
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Education
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National University of Management
Bachelor's degree, Graduated Bachelor Degree of Hotel Management and Hospitality