Experience

Massachusetts Department Of Transitional Assistance

• United States
• Individual and Family Services
• 200 - 300 Employee

• • Jan 2021 - Present

  • Determine initial and ongoing eligibility for transitional assistance programs and employment services.• Conduct interactive interviews, either by phone or face-to-face, employing the Agency’s PC based eligibility system known as BEACON. • Ensure completion of initial/ongoing eligibility determination process and delivery of benefits/services within timeliness standards.• Obtain and verify client information.• Calculate accurate benefit levels.• Perform all tasks related to case maintenance and case management, including referrals to other state agencies, health care providers and other sources as necessary.• Prepare and deliver explanations of eligibility decisions.• Issue appropriate benefit authorizations.• Provide guidance, resources and referral assistance.• Evaluate and monitor client cases to ensure compliance with applicable rules and regulations.• Deliver those services required to assist individuals and families transition to work.• Represent the Agency at appeal hearings. • Responsible to perform related duties as required. Show less

• • Apr 2015 - Jan 2021

  • Determine initial and ongoing eligibility for transitional assistance programs and employment services.• Conduct interactive interviews, either by phone or face-to-face, employing the Agency’s PC based eligibility system known as BEACON. • Ensure completion of initial/ongoing eligibility determination process and delivery of benefits/services within timeliness standards.• Obtain and verify client information.• Calculate accurate benefit levels.• Perform all tasks related to case maintenance and case management, including referrals to other state agencies, health care providers and other sources as necessary.• Prepare and deliver explanations of eligibility decisions.• Issue appropriate benefit authorizations.• Provide guidance, resources and referral assistance.• Evaluate and monitor client cases to ensure compliance with applicable rules and regulations.• Deliver those services required to assist individuals and families transition to work.• Represent the Agency at appeal hearings. • Responsible to perform related duties as required. Show less



Channel Baez

• Massachusetts

• Private Consultant

  • Apr 2016 - Apr 2017

  Private consultant for State, nonprofit and corporate organizations specializing in curriculum development, training implementation, training execution, performance evaluation and individualized services in the social services and human services sector. Private consultant for State, nonprofit and corporate organizations specializing in curriculum development, training implementation, training execution, performance evaluation and individualized services in the social services and human services sector.



The Children's Trust (MA)

• Boston, Massachusetts

• Professional Public Speaker

  • Apr 2008 - Mar 2015

  Engaged audiences from private and public sectors in the importance of assisting in programs which aid against child abuse and neglect. Served as a motivational speaker in raising awareness in defying the odds of successful teen parenting. Discussed and brainstormed ways to support nonprofits providing support services to adolescent parents with public policy influencers. Engaged audiences from private and public sectors in the importance of assisting in programs which aid against child abuse and neglect. Served as a motivational speaker in raising awareness in defying the odds of successful teen parenting. Discussed and brainstormed ways to support nonprofits providing support services to adolescent parents with public policy influencers.



Healthy Families

• Family Support Worker

  • Feb 2008 - Mar 2015

  Provided support and resources for first time parents aged 20 and under to enhance family functionality, promote positive parent-child relationships and promote healthy child growth. Adhered to policies and procedures, kept data on participants and recorded observations on a timely manner. Outreached to the community, raised awareness and networked for the benefits of the program and its objective. Provided support and resources for first time parents aged 20 and under to enhance family functionality, promote positive parent-child relationships and promote healthy child growth. Adhered to policies and procedures, kept data on participants and recorded observations on a timely manner. Outreached to the community, raised awareness and networked for the benefits of the program and its objective.