Experience

Silverado Hospice

• Hospitals and Health Care
• 1 - 100 Employee

• Regional Admissions Coordinator

  • Feb 2021 - Present

  - Perform hospice referral and admission operations for Los Angeles county. - Perform explanation of benefits and education for hospice, hospice philosophy, and palliative program. - Coordinate for social workers and patient advocates to meet with families to sign hospice consents to start services. - Lead in discharge planning from hospitals or skilled nursing facilities to servicing locations: ordering durable medical equipment, arranging gurney transportation, and initiating comfort… Show more - Perform hospice referral and admission operations for Los Angeles county. - Perform explanation of benefits and education for hospice, hospice philosophy, and palliative program. - Coordinate for social workers and patient advocates to meet with families to sign hospice consents to start services. - Lead in discharge planning from hospitals or skilled nursing facilities to servicing locations: ordering durable medical equipment, arranging gurney transportation, and initiating comfort medication orders. - Insurance verification - run hospice eligibility and benefits for medicare, medi-cal, managed medi-cal, and commercial members. Submit authorizations for hospice services and room and board to appropriate health plans. - Work closely with registered nurses and hospice medical directors to ensure admissions are pushed through and face to face encounters are completed in a timely manner. - Run daily meetings with the sales team to effectively communicate plans and goals for the day. - Maintain positive working relationships with liaisons and referral sources. - Generate reports to be sent monthly to medical groups such as Optum, Caremore, Cedars, and UCLA. Show less



Facey Medical Group & Facey Medical Foundation

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Data Quality Analyst

  • Jan 2021 - Feb 2021

  Data quality assurance and analytics for a providence affiliated medical group - Investigate claims for hospitalist and specialty inpatient, outpatient, and ER services for any errors and input charges onto EPIC system cross-referencing for discrepancies - Produce patient financial forms for insurance processing and benefits - Work cross functionally with risk adjustment and managed finance team - Dispute and resolve rejected claims on transunion, IDX, smart data solution, and… Show more Data quality assurance and analytics for a providence affiliated medical group - Investigate claims for hospitalist and specialty inpatient, outpatient, and ER services for any errors and input charges onto EPIC system cross-referencing for discrepancies - Produce patient financial forms for insurance processing and benefits - Work cross functionally with risk adjustment and managed finance team - Dispute and resolve rejected claims on transunion, IDX, smart data solution, and office ally and finalizing them to be sent out to insurance companies - Experience with ICD-10 and CPT coding Show less



Advanced Sleep Medicine Services, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Coordinator

  • May 2019 - Nov 2020

  Los Angeles County, California, United States - Managed referrals from the following counties: Hemet, Long Beach, Los Angeles, Orange, Redlands, Riverside, San Diego, Torrance - Worked closely with DME department to submit orders for our continuous airway pressure products and accessories - Audited accounts and act as the liaison between customers and internal teams for operation assistance and problem solving - Assisted in client scheduling for all 22 branches and work cross functioning to help conduct screening for legal… Show more - Managed referrals from the following counties: Hemet, Long Beach, Los Angeles, Orange, Redlands, Riverside, San Diego, Torrance - Worked closely with DME department to submit orders for our continuous airway pressure products and accessories - Audited accounts and act as the liaison between customers and internal teams for operation assistance and problem solving - Assisted in client scheduling for all 22 branches and work cross functioning to help conduct screening for legal clearances - Supported weekly sales meetings to discuss sales metrics to increase operation experiences (completion rate, month to date budget, completed studies, etc). - Verified client insurance eligibility, benefits, and copayments. Show less



Hospicare Pharmacy & Home Infusion

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Office Administrative Assistant

  • Oct 2018 - Apr 2019

  Los Angeles County, California, United States Clerical/administrative duties at private hospice pharmacy - Audited medication and packaged them for delivery. - Managed patient profiles and medical history - Logged delivery manifests, tracked deliveries and total mileages for weekly commission reports - Audited monthly company expenses, purchases from McKesson suppliers, and other transactions - Assisted HR with payroll calculations for independently contracted employees



NHS England

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Placement Student

  • Mar 2017 - Apr 2017

  Portsmouth, England, United Kingdom Student placement at an Queen Alexandra hospital in southern UK. Shadowed physicians and registered nurses for office visits and medical examinations in respiratory and sleep study wards.



SOLENT MULTIPLE SCLEROSIS THERAPIES LTD

• Wellness and Fitness Services

• Technician

  • Nov 2016 - Mar 2017

  Portsmouth, England, United Kingdom Volunteer position as a technician at a hyperbaric oxygen therapy center Monitored patients with multiple sclerosis during therapy sessions, assisting them in and out of the chamber and making sure they are fitted properly into their masks. Adjusted and maintained the appropriate oxygen level, sanitized chamber and gas masks per use.



StemNet

• E-Learning Providers

• Ambassador

  • Feb 2017 - Feb 2017

  Portsmouth, England, United Kingdom Spokesperson/ambassador at a human physiology booth for a career event in town square - Educated students ages 6-15 years the basics of anatomy and physiology - Implemented interactive learning games and advised potential professions with a physiology degree



Operation Gratitude

• United States
• Armed Forces
• 1 - 100 Employee

• Volunteer

  • Sep 2013 - Dec 2014

  Los Angeles County, California, United States Regular volunteer at military base in San Fernando Valley - Assembled and shipped out care packages filled with food, entertainment, toiletries, handcrafted gifts, and personal letters of appreciation to individually named U.S. service members deployed overseas - Skills acquired from working in an assembly line include speed, accuracy, and effective communication



Valley Presbyterian Hospital

• Hospitals and Health Care
• 500 - 600 Employee

• Volunteer

  • May 2014 - Oct 2014

  Los Angeles County, California, United States Student volunteer at a presbyterian hospital in the San Fernando Valley - Central Command - Assembled and sterilized an array of surgical trays. Delivered equipment to all departments of the hospital. Familiarized with medical equipment and their functionality. - Nursing Unit - Responded to calls made by patients and assisted them with any help needed; Alerted registered nurses of any emergencies.



Jewish Family Service of Los Angeles

• Non-profit Organizations
• 300 - 400 Employee

• Volunteer

  • May 2014 - Oct 2014

  Los Angeles County, California, United States Volunteer position at a food pantry in the San Fernando Valley - Provided free groceries and a range of supportive services to individuals and families struggling with financial issues. - Developed effective communication skills especially amongst the large amount of non-English speaking clients.