Assistant Manager

• Jan 2023 - Present

Programmatic Campaign Manager

• Aug 2022 - Oct 2022

Campaign Manager

• Jun 2021 - Jul 2022

DoubleClick Ad Trafficker

• Jul 2017 - Jul 2021

o Ensure clients ads are trafficked, monitored, and optimized efficiently.o Ensuring the Campaign Setup, Adjustments, Brand Safety and Creative concepts areperfectly implemented for the better performance of the campaigns.o Worked as an SME for new hires and ensured that all the policies and process related topicsare thoroughly explained to them.o Worked as a Quality Analyst for Ads Trafficking Team to make sure that the campaignadjustments are updated properly.o Ability to multitask and prioritize effectively between projectso Superior written and verbal communication Show less

Senior Process Executive

• Jul 2017 - Jul 2017

Customer Care Officer

• Dec 2015 - Jun 2017

I am a professional customer service representative with over 18 months of experience in handling multinational clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. o Interacted with customers via phone, email and chat. o Ensured positive customer experience across all customer communication platforms and responded promptly to customer queries with helpful and relevant information. o Oversaw back office operations and served my role as SME Show less