Chang Xiong
Senior Accounts Receivable Coordinator at American Academy of Neurology- Claim this Profile
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English Native or bilingual proficiency
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Hmong Native or bilingual proficiency
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Experience
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American Academy of Neurology
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United States
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Non-profit Organizations
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200 - 300 Employee
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Senior Accounts Receivable Coordinator
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Mar 2020 - Present
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Mid-States Distributing, LLC
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United States
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Wholesale
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1 - 100 Employee
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Accounts Receivable Lead
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Aug 2014 - Feb 2020
Resolve complaints by investigating issues and composing responsesResponsible for all collections for 1000+ vendors from two Tradeshows totaling over $4.5 million eachTrained and coached collections, cash applications and accounts receivable staffPrepare and analyze mid-month and month end aged trial balance to keep members under past dues from 1-30 daysAssist with import, rebates and coop program Audit credits and debits to proper general ledger accountAnalyze customer payment discrepancies
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Claims Specialist
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Aug 2012 - Aug 2014
Reviewed and processed daily over 100 credits/claims manually and through EDIResponded to internal and external customer service requestEvaluated defective claims to determine if allowances could be given off invoice to avoid filingCreated training manuals to coach 42 members on filing claims through a new systemDeveloped new procedures to enhance workflow with the team
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St. Cloud State University
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1 - 100 Employee
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Lead Consultant
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Dec 2011 - Aug 2012
Supervised employees in a professional and diplomatic manner Mentored and trained several new employees on procedures and duties Demonstrated strong interpersonal skills assisting and interacting with students Utilized computer skills to assist students with computer problems Ensured labs are organized and inventory is up to date Monitored computer usage Supervised employees in a professional and diplomatic manner Mentored and trained several new employees on procedures and duties Demonstrated strong interpersonal skills assisting and interacting with students Utilized computer skills to assist students with computer problems Ensured labs are organized and inventory is up to date Monitored computer usage
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Education
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St. Cloud State University
Bachelor of Science, Accounting