Retail Store Manager

• Apr 2016 - Present

• Fulfill daily store operational/administrative requirements and tasks• Provide excellent customer service and clientele follow-ups• Manage store employees schedule• Meet and exceed sales targets with daily, weekly, quarterly and yearly reports• Arrange product displays to optimize sales productivity• Organize the store effectively to aid in company proceeds• Order new merchandise according to store and customers needs• Create extensive spreadsheets with data for analytics purposes• Achieve financial goals with expenditure planning and analyzing variances• Maintain operations by coordinating and enforcing operational policies• Identify current and future customer needs by building client relationships• Ensure availability of merchandise by maintaining and ordering inventory• Diagnose and troubleshoot electronic devices for our clients• Provide recommendations for problem solving and repairs• Provide clients with estimates for product repairs based on problem diagnosis• Remain time-efficient and productive while also keeping customers satisfied

Brand Representative

• Aug 2014 - Apr 2016

Sales Stock Associate

• Nov 2013 - Aug 2014

• Suggest new products based on customer requirements• Provide excellent customer individual care and service• Replenish store and backroom with supplies in a timely matter• Arrange product displays to optimize sales productivity• Organize backroom effectively to support company products flow, and income • Suggest new products based on customer requirements• Provide excellent customer individual care and service• Replenish store and backroom with supplies in a timely matter• Arrange product displays to optimize sales productivity• Organize backroom effectively to support company products flow, and income

Bartender

• Jan 2012 - Jun 2014

• Prepare and serve beverages to patrons following specific recipes• Evaluate guest needs to see if additional attention and service is required• Operate cash register and verification machines• Clean and sanitize bar and equipment and replenish needed bar supplies• Greet guests courteously and escorting them to their respective tables • Prepare and serve beverages to patrons following specific recipes• Evaluate guest needs to see if additional attention and service is required• Operate cash register and verification machines• Clean and sanitize bar and equipment and replenish needed bar supplies• Greet guests courteously and escorting them to their respective tables

Makeup Artist

• Jan 2011 - Sep 2013

• Apply make-up applications up to company standards• Constantly building current and potential client rapport • Provide excellent customer service• Maintain a professional, knowledgeable and consistent service• Assist clients by providing product knowledge and recommendations• Provide assistance with inventory, stock and events planning• Represent and work in numerous cities across Canada for special events• Follow intensive training and make-up certification• Perform opening & closing sales procedures• Continually meet personal and professional sales and objectives• Actively participate in store events and new product launches• Volunteer during at Bruce House for people affected by HIV & AIDS• Participate in the Scotia bank AIDS Walk for Life for two consecutive years