Chanel Hayes

Web Design Specialist at CR INVESTMENT
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Experience

    • South Africa
    • 1 - 100 Employee
    • Web Design Specialist
      • May 2006 - Present
    • United Kingdom
    • Real Estate
    • Contractor IT Web Development and Web Branding, Online marketing, Consulting & Business Services,
      • 2006 - Oct 2021

      Contractor IT Web Development and Web Branding 05/2006 to 2014 C.R. Investments – Toronto, ON Provided continued maintenance and development of bug fixes and patch sets for existing web applications Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff Organized and created shooting schedules for the graphic design team, supervising the progress of projects from production to post production. Contacted clients regarding unpaid and underpaid accounts to resolve any issues Processed accounts receivable and accounts payable Enhanced marketing exposure through effective website content management and direct correspondence with potential clients Consulted clients on their business plans and goals to maximize their customer relationships Developed partnerships with local businesses to secure third party promotions and marketing. Show less

    • Canada
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Construction Site Administrator
      • Jun 2014 - May 2015

      On site admin for Construction Management Team. On site buyer. On site housing coordinator. CMT on site Admin / on site Purchaser 10/2014 - 05/2015 Sulvaris - Calgary, Alberta Managed executive calendar and coordinated weekly project team meetings. Developed partnerships with local businesses to secure vendors for orders, liaised with the Finance department to process all outstanding purchase orders Performed daily accounting procedures: balancing, billing Developed bid sheets, organized Citric, oversaw inventory and office supply purchases Performed accounts receivable duties including invoicing, researching chargebacks, settling discrepancies and reconciliations Collected and reported monthly expense variances and explanations. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances Distributed company-wide announcements, booked conference rooms and coordinated catering for the annual staff development forum. Greeted visitors entering the office, determined the nature and purpose of the visit, and directed them to the appropriate destination. Prepared meeting minutes and edited subcontractor proposals, transmittal and memorandums Show less

    • Production Coordinator
      • May 2014 - Sep 2014

      http://www.BPM.land http://www.BPM.land

    • Software Development
    • Sales Rep / Finder
      • Jan 2013 - Mar 2013
    • Marketing Coordinator
      • 2010 - 2012

      Marketing Development, Event Planning 02/2010 to 06/2012 Laughisodes – Chicago, IL Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations Directed and coordinated marketing activities and policies to promote products and services. Preserved brand integrity by monitoring the consistency and quality of marketing content Traveled nationally to meet with customers and deliver clear company messages Developed and implemented campaigns for email, online advertising, search engines and social media, while effectively tracking campaign success Planned and organized Comedy shows, installed various equipment Show less

    • United States
    • Wellness and Fitness Services
    • Floor Manager
      • 2002 - 2006

      Floor Manager 05/2002 to 03/2006 Back Fitness (Massage Therapy) – City of Mississauga, ON Trained and oriented new massage therapists, coordinated employee evaluations Improved supply chain processes by implementing cross-functional efforts in customer service and employee repair operations Investigated and resolved customer inquiries and complaints in an empathetic manner.Adhered to all confidentiality requirements at all times Answered and managed incoming and outgoing calls while recording accurate messages Greeted numerous visitors, including VIPs, vendors and scheduled interview candidates Monitored and Inspected security systems features to verify standards and regulations Managed high volumes of financial activity in a fast-paced, risk-based cash environment. Created daily and weekly cash reports for accounting management and processed accounts receivable and accounts payable Show less

    • Administrative Assistant
      • 2001 - 2001

      Administrative Assistant, Data Entry Clerk 02/2001 to 09/2002 OPP Publications – Toronto, ON Oversaw daily office operations, managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services Composed and drafted all outgoing correspondence and reports for managers Ordered and distributed office supplies while adhering to a fixed office budget. Greeted numerous visitors, maintained a clean reception area, including lounge and associated areas Assessed urgency and priorities before accepting or declining appointments and meetings with the mangers Filed and addressed customer complaints in accordance with company policies Created daily and weekly cash reports for accounting management Managed all daily bank deposits - checques and cash Reviewed all expense reports for accuracy and proper expense disclosure Entered numerical data into databases and file records in a timely and accurate manner Show less

    • Canada
    • Entertainment Providers
    • 100 - 200 Employee
    • Casino Floor Supervisor, Cage cashier, Bank vault auditor
      • 1999 - 2001

      Floor Supervisor, Cage Cashier, Bank Vault Audits 02/1999 to 06/2001 Northland Park Casino – Edmonton, AB Explained house rules, such as game rules and betting limits, to patrons Completed and processed jackpot paperwork Resolved guest complaints quickly, effectively and tactfully Retained premium slot and saga table players through exceptional customer service Cashed out employee tips and worked with slot technicians to pay out jackpots Trained staff on operating procedures and company services Earned management trust by serving as key holder, responsibly opening and closing the casino and checking Slot machine pay outs Provided an elevated customer experience to generate a loyal clientele Completed daily physical inventory counts prior to the Casino’s opening hours Show less

Education

  • CDI College
    Computer Programmer Analyst, Computer Programming
    2002 - 2004
  • York University

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