Experience

Wildflower Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Content Manager

  • Jan 2022 - Apr 2023

  San Francisco, California, United States - Created, implemented, updated, and managed health content for 10-15 client apps per quarter according to app release candidate schedules. - Researched, wrote, and developed client-specific health content for their apps based on client websites, marketing materials, and content briefs. - Edited, produced, and configured client and core content in the Wildflower Health proprietary CMS. - Resolved issues in IAT and UAT environments within CMS by liaising with engineering and client… Show more - Created, implemented, updated, and managed health content for 10-15 client apps per quarter according to app release candidate schedules. - Researched, wrote, and developed client-specific health content for their apps based on client websites, marketing materials, and content briefs. - Edited, produced, and configured client and core content in the Wildflower Health proprietary CMS. - Resolved issues in IAT and UAT environments within CMS by liaising with engineering and client solutions teams using tools such as JIRA. - Researched, wrote, and edited original core health content on topics such as Social Determinants of Health and Pediatrics. - Wrote, reviewed, and collaborated on job role process documentation to be presented to the executive team.

• Content Manager

  • Apr 2020 - Dec 2021



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Content Producer

  • Jan 2016 - Apr 2020

  San Francisco Bay Area - Managed production of 1-2 complex digital and print educational content packages per year with budgets exceeding $1M each using project management tools such as Smartsheet and Agile JIRA - Created and copyedited marketing pieces for customers and sales teams - Led multiple project teams of internal and external stakeholders, from content planning such as developing learning objectives through delivery of digital and print products and supplement packages in a proprietary… Show more - Managed production of 1-2 complex digital and print educational content packages per year with budgets exceeding $1M each using project management tools such as Smartsheet and Agile JIRA - Created and copyedited marketing pieces for customers and sales teams - Led multiple project teams of internal and external stakeholders, from content planning such as developing learning objectives through delivery of digital and print products and supplement packages in a proprietary CMS - Hired and managed writers, photographers, accuracy checkers, and production vendors and negotiated contract terms that aligned with project goals and budgets. - Oversaw quality control for e-books built in a variety of cloud-based authoring tools - Led weekly status meetings with team of writers, media producers, editors, and production vendors, discussing project progress and resolving problems to ensure schedule and budget goals were achieved - Trained and wrote documentation for newly hired content producers

• Project Manager (promoted from Associate Project Editor)

  • Jan 2013 - Dec 2015

  - Facilitated publishing plans established via acquisitions editors, market research, metrics analysis, assessment of competition, and conversations with contributors, sales, and marketing. - Collaborated with acquisitions and development editors to execute revision plan, determine optimum workflow, and hire authors to create content for student and instructor resources. - Enhanced quality by evaluating content and providing instructions for improvement. - Promoted products clearly and… Show more - Facilitated publishing plans established via acquisitions editors, market research, metrics analysis, assessment of competition, and conversations with contributors, sales, and marketing. - Collaborated with acquisitions and development editors to execute revision plan, determine optimum workflow, and hire authors to create content for student and instructor resources. - Enhanced quality by evaluating content and providing instructions for improvement. - Promoted products clearly and effectively by writing and editing marketing copy.